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How to get rid of bing toolbar

How do I get rid of bing toolbar from my Mac using Forefox. It is so annoying. Even though my home page and search engine is Google every time I open a new tab the bing toolbar appears taking up screen space. I have found all sorts of solutions on the web but they are all for PCs. Can anyone help?


Thanks

Barbara

MacPro Book OS X 10.7.5 Firefox Browser

MacBook Pro, Mac OS X (10.7.5)

Posted on Jan 15, 2015 11:22 AM

Reply
8 replies

Jan 15, 2015 11:33 AM in response to babsmunoz

1. Download and use free AdwareMedic to remove the adware


http://www.adwaremedic.com/index.php


Install , open, and run it by clicking “Scan for Adware” button to remove adware.

Once done, quit AdwareMedic.



2. Safari > Preferences > Extensions

Turn those off and relaunch Safari to test .

Turn those on one by one and test.



3. Safari > Preferences > Search > Search Engine :

Select your preferred search engine.


4. Safari > Preferences > General > Homepage:

Set your Homepage.

Jan 15, 2015 4:08 PM in response to babsmunoz

If only Firefox is affected, not Safari, first follow the instructions on this page. If there's a Firefox extension you can't get rid of, see below.

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Application Support/Mozilla

Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

A folder should open with an item named "Mozilla" selected. Quit Firefox if it's running. Move the selected item to the Trash. Relaunch the browser and test.

Jan 16, 2015 7:38 AM in response to babsmunoz

You may have installed the "Trovi," "Conduit," or "SearchProtect" ad-injection malware. Follow the instructions on this Apple Support page to remove it.

Back up all data before making any changes.

Besides the files listed in the linked support article, you may also need to remove these files in the same way:

~/Library/Application Support/Firefox/searchplugins/MyBrand.xml
~/Library/Application Support/Google/Chrome/External Extensions/fjadmdmahkpbhgbmmkiiaanlnlekelmn.json
~/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/deacruzemiliano@outlook.com

One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.

If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.

Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.

"SearchProtect" may be distributed along with two other applications: "MacKeeper," which is a scam, and "ZipCloud," which, if not actually a scam, has a dubious reputation. Ask if you need instructions to remove those items.

In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.

Still in System Preferences, open the App Store or Software Update pane and check the box marked


Install system data files and security updates (OS X 10.10 or later)

or

Download updates automatically (OS X 10.9 or earlier)

if it's not already checked.

How to get rid of bing toolbar

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