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Finder window does not refresh

Background:

I run a small engineering office. It has 21 employees. All using apple computers. (7) seven of these work stations are running the Solid State Mac Pros. The rest are running various other apple computers such as mac mini's or imacs, etc. Up until 12/28, all work stations have been running on Mavericks.

Last year, we upgraded our apple server to a new solidstate imac mini running Yosemite server. It has been running without any hitches for about 1 1/2 months.

Problem:

starting when I added a Yosemite computer (imac5K) on 12/28. Now we are seeing issues with finder not updating.

- first started with the Yosemite work station. When I was installing software (clean install) I noticed issues with the finder window updating. The engineer that uses this work station has indicated that this seems to be happening on a daily basis. The only way to get the finder to update is to relaunch.

Now I have discovered two other (Mavericks) work stations where this is happening. In both instances, I had to force quite / relaunch the finder before the missing files would appear in the finder window.

Is the apple computer team aware of these issues?

Is there anything I need to do to get this to stop?

Please advise.

Dave H.

Mac mini, OS X Yosemite (10.10.1), Yosemite Server

Posted on Jan 15, 2015 12:23 PM

35 replies

Aug 18, 2016 8:35 AM in response to Harperengineering

we had this issue, but not only the newly created files / folder wound not appear, but Finder browsing would stop completely. Could not move left or right in column view.

issuing the "killall Finder" in terminal fixes the problem but only for 20-30sec. After that Finder freezes again.

In the past we could fix this by deleting the cloudd daemon cache files - in older OS X, but now El Capitan it turns out to be something else: Google Drive.app is what makes Finder unresponsive.

OS X El Capitan 10.10.6 and Google Drive 1.31

fix: quit Google Drive and completely delete from your mac. Don't use it. An additional "killall Finder" via Terminal is required, or logout/login instead.

Jazanna

Level 1

4 points

Aug 23, 2016 10:27 PM in response to Pixel.Partizani

Thank you! This seems to help more than any of the other suggestions!

lloydme

Level 1

8 points

Sep 4, 2016 12:41 PM in response to Harperengineering

I found this sort of thing happening on El Capitan. My situation is that my Mac connects to a remote Linux server running Samba, and if somebody else changes the directory/folder contents, it's not reflected in the Finder. My workaround is to unmount the Linux share and then double-click on the share alias to start over.

I really wish there was a refresh button or keyboard shortcut for when it's on a remote non-Apple mount. Cmd-R would be nice.

Sep 4, 2016 12:50 PM in response to lloydme

hi lloydme,

it's two different situations when a folder on a local drive is not refreshing (for some reason) compared to a remote folder - on a server in your case.

If the file server is running an OS X, the folder content will refresh, that's for sure.

Try this (it's faster than disconnecting and reconnecting the server:

go to the parent folder, then back with the following keys:

Command+Up Arrow followed by Command+Down Arrow

or simply use the left and right arrows in the top left corner of Finder window.

MWSikora

Level 1

4 points

Oct 26, 2016 11:13 AM in response to Pixel.Partizani

I am using El Capitan and after dropping a couple files into our file share, Finder didn't recognize them. I tried Pixel's suggestions, but that didn't work. I had to do the action of creating a new folder with Finder in the same folder that contained the new files, then they appeared. I wonder if Sierra fixes this issue?

Finder window does not refresh