Cannot connect to Captive Wifi

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Cannot connect to Captive Wifi

I Cannot, or sometimes it only connects, after some time to a Captive network, Work, Movies, Shops etc with my iphone 5s.

When i try to connect to such a network i get the login screen showing the Apple.com site and NOT the network i want to join. So i never get the accept button to login the network.

Any one any ideas? I tried all kinds of solutions: wifi on-off, shutdown phone, even resetting to factory setting and installing new, but nothing works.

iPhone 5s, iOS 8.1.2

Posted on Jan 20, 2015 7:26 AM

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Answer 1

jeffd55

Community Specialist

Jan 21, 2015 9:01 AM in response to imac_henk

Hello imac_henk,

Thank you for using Apple Support Communities.

The following article provides information on conntecting to captive Wi-Fi networks using an iOS device. You may want to take a look at it and see if there isn't a step or setting that you may be missing.

Use captive Wi-Fi networks on your iPhone, iPad, or iPod touch - Apple Support

Regards,
Jeff D.

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Answer 2

imac_henk Author

Level 1

0 points

Jan 21, 2015 4:48 PM in response to jeffd55

Thanka Jeff, but this something I already tried t before and did not solve my Problem. Any other suggestion?

regards,

Henk

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Answer 3

jeffd55

Community Specialist

Jan 27, 2015 2:40 PM in response to imac_henk

Hi Henk,

At this point, due to the nature of your issue, you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.

Regards,

Jeff D.

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