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Lightning cable Outer rubber protection is breaking...it is under warranty? Will they replace it?

IPhone 5s lighting to usb cable is breaking ..its rubber is geting damaged ..it is under warranty should i replace it ?anyone else facing the same issue?

iPhone 5s, iOS 8.1.2, Lightning cable

Posted on Jan 21, 2015 1:18 AM

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6 replies

Jan 21, 2015 2:18 AM in response to vivekapple30

The cable caries a 12 month warranty just like all other Apple products. If the problem is caused by a manufacturing defect, it will be replaced. If it is caused by user mishandling, it may not. Your damage looks typical of pushing and pulling on the cable rather than the connector.


Take it to Apple. It's their decision, and you might get lucky.

Feb 10, 2015 7:35 AM in response to vivekapple30

I keep having the same issue, but mine is in a worse condition to yours. No matter how gentle I am, it still seems to do that. I've been through about 3 cables since I got my 5C just over a year ago. Apple replaced the cable the first time and then my network provider replaced it last time. Now my network provider wont replace it, they ordered me a plug replacement by mistake. Hopefully Apple will, but don't have an Apple store close to where I live. My current cable is about 2 or 3 months old.

Lightning cable Outer rubber protection is breaking...it is under warranty? Will they replace it?

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