iTunes problem on Windows 10

OK - Here is the answer, lol, I know sounds arrogant, but I just did this. I have also had to do this for windows 8.1.

Step one - download the icloud control panel (do not install yet)

Step two - Run the installer as an administrator by right clicking the installer and running as administrator

Step three - after the install finishes, DO NOT reboot

Step four - run the apple software update program and install iTunes from there.

Step five - Reboot, and enjoy

they key to this method working is the fact that when the iTunes installer runs it never installs "Apple Application Support". this also affects the ability for iTunes to load drivers, if somehow the iTunes installer actually "works".

Thanks so much. Put a complete end to my frustrating afternoon 😁

almost worked all the way through, keep getting install error saying that it needs app manager then I get the app manager saying that it has an issue installing on 10 so I'm at a loss, I miss win7 already.

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to anolder version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.

If you've tried the above without success then see the method in Install missing components. What component fails to install, and what error message does it give? See this post for steps to produce detailed logs of the installation which may reveal why iTunes won't install. Look for words like failed or error.

tt2

Thanks MickyTS! Finally an answer to my problem. Apple should read up on this and update their support!

I've tried everything with the drivers and device manager even manually trying to do it. But it is not coming up at all in manager. I don't understand it charges but the computer doesn't recognize it to any program....Please help...

I am having the same issue on Windows 10. My Windows 10 is completely up to date and the full version. My iTunes, completely updated to the new version, also freezes a lot. I have to force close it through task manager.

DItto

Top Bloke all sorted now using your method🙂

This worked perfect for me. No backing up and no reinstalling Windows 10

thank you very much this fixed my bug much appreciated.

you're very welcome. method also works for windows 8 and 8.1 btw. actually using it to stream to my apple tv and i haven't had it freeze up yet. cheers.

I have a Dell Computer running Windows 10 with current upgrades and an IPhone 5s with IOS 9.1(13B143). I have tried every last suggestion on this site (except for rolling back software) to no avail. My phone appears in Device Manager with up-to-date driver, but does not appear in file explorer or Itunes.
I can only hope that one of the crack engineers on either side of this war will issue a software update that fixes the problem.

This works like charm!! thanks a lot....now my Window 10 is able to detect my 5s 🙂

Thanks for the step by step & clear instruction!

This worked for me also. Thank you Cynan.