iPhone 4 Message:SIM Required (in phone that has no SIM card slot)

FIXED 🙂!!!! Thanks for the responses. I called earlier today 10:30am CST, was told I would get a call around 2:00 the next day. I just powered down my iphone 4s, took out the global sim card, did a restore and connected to itunes. The first message that popped up when I hooked to itunes was, your iphone is now activated as a CDMA phone! Yay!! So I called verizon, had my planned switched back over and now my phone works! Sounds like alot more people are becoming aware of the problem and how to fix it! Good luck to everyone else, its an easy call to apple, just mention those keywords that "BenjaminL" says to mention and it will be taken care of. This is what his keywords are incase you missed it on page 8

• it needs to have the "unlock flag flipped"
• they need to "update the activation policy"
• it needs to have the "activate" message sent to the phone

I too was able to get if fixed. I called Apple on Monday, February 9th, and got in touch with a Tech Adviser and tried to explain it to him about the issue and what the potential fix could be by referring to this discussion board over the phone...but he still transferred me to Verizon Tech support who transferred me back to the Apple Tech Adviser. I was able to send the Tech Adviser an email to all that was discussed here and he escalated it to the Sr. Engineer. Today, I powered on my iPhone 4 CDMA and it worked; no SIM card required screen.

Seems like Apple is getting wind of the problem because the Tech Advisor mentioned that after my call, his next call was the SAME exact thing. Hope Apple figures it out so they can prevent having all these calls.

For me.. and others iPhone 4 CDMA users in indonesia still have problem with activation - SIM Required

as per today, i recently try to restore firmware over the itunes.. still have same problem (SIM Required)

like was i write before, i was chatted with apple support, they cannot fixed this until i do calling Apple support, and the advisor (chat) gave me two phone number local apple support. But no one can be reach them by phone, only IVR was answer me then the phone is hang up

if i call the apple support out of my country, it will be international dialing and very expensive to doing that

Maybe there is many users too outside USA who cannot doing call to apple support to get fixed the problem

Hopefully, this issued can be solved internationally asap, not only case-by-case handling by calling the apple support

there's alot reseller who cannot sell they product (iphone 4 cdma) until the issued is solved

this thread helping me to get the news update, thank a lot rosindabow.. i will keep watching this thread

If you can I'd try chatting with the apple techs rather than calling them on the phone.

I tried that twice this morning on the computer,& I couldn't find where they were trying to contact me..I eventually found it,about 2hrs later.i contacted support again to talk with them & got another ticket and no one has contacted me yet.. I'm keep trying thou..there's always tomorrow

Sent from my iPhone

Could jailbreaking the Iphone fix the problem?

No. But why would you even consider that when all you have to do is call Apple and they will fix it?

I read thru some of the earlier comments and it sounded like they do not help at all. I will give them a call as you advised and will let you know how that goes.

Read the later comments. There's detailed instructions on how to explain the problem to Apple. They have to fix it in the activation server.

Hai, im from Indonesia.

i have same problem. what should i do? other people can talk to Senior Tech, but from Indonesia can't talk to Apple.

everyone here, please give me email where i can talk to Apple Senior Tech.

Thanks 🙂

Have u tried apple support online to talk with someone?

Sent from my iPhone

Why would you have a Verizon phone in Indonesia. You would not be able to activate a CDMA phone there. Are you sure you are experiencing the same problem as described here?

Okay so to get Apple support, because of course I am out of the service of "covered" without paying. I spoke to Verizon technical support who then spoke to Apple on my behalf and then they were willing to help me at no charge. Got escalated to Senior Tech who said "Your phone has the wrong Information Activation, we will need to change it on this end. I am sending this up to an Engineer to correct and will call you back in about 30 minutes to have it resolved." They also gave me a Ticket# Mentioning this thread name helped me with Verizon and Apple getting to the help I needed 🙂

I have the same problem and Apple tech support said they can fix it online or on the phone for $29. I just didn't want to pay for something that is their fault. I spent a few hrs in Verizon store and several hrs. On with Apple, no resolution.

Thanks for your kind, you can contact me on my email