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iPhone 4 Message:SIM Required (in phone that has no SIM card slot)

I have a Verizon iPhone 4 (CDMA), model A1349, which has no SIM card. It has never had a SIM card. There is no place to put a SIM card in. This is my phone and worked perfectly since I purchased it new. I bought a new iPhone 6 for myself and want to put this phone on my son's phone line. We have spent hours with Verizon and they cannot help us. When we try to do something with this phone we get the message: "SIM Required - Please insert a SIM card" "Try Again." Like I said - there is no SIM card. This model iPhone has no place to insert a SIM card. We are completely and utterly at a loss. Any idea how to get past this? Thanks.

Mac Pro, OS X Mavericks (10.9.3), 48 GB 1333 MHz DDR23 FB

Posted on Jan 25, 2015 9:42 AM

Reply
257 replies

Feb 11, 2015 7:47 PM in response to ChrisJ4203

we usually running on wifi,


and it was able to activate the iphone over wifi, and we can use for data only (like an ipod)


now we got same experiencing with the activation requesting an SIM Card


we cannot connect it into itunes to restore from backup, because itunes and iphone performing same message (SIM Required)


its locked on activation

Feb 11, 2015 8:18 PM in response to sapiarab

Hai, im from Indonesia.

Yesterday I've contacted the apple, and the apple advisors give me to talk with senior advisors who are in Malaysia, possibly to problems apple asia seniors were in malaysia, they did not give me access to speak with a senior engineer, they even asked me to contact the verizon, until now my iphone still required a sim.

Is there any other solution?

Feb 12, 2015 4:53 AM in response to rosindabow

UPDATE AND SOLVED!!! Started chat with Verizon online and got the # for Verizon technical support. Told him about the successful update and then mentioned this thread about the SIM card. He called Apple for me and cleared the support without paying. First I got a regular technician who tried just abotu everything I already had. Then I mentioned the thread and got sent to a senior technician. After being sent to senior technician, he seemed to know the problem and what to do, he said my phone had the "Wrong Information Activation" and sent ticket up to engineer and called back about 30 minutes later and this is what finally worked, I have Windows 7 and the new pink Itunes (if you have a Mac I assume this also would work if you find the Software update folder on your computer) I would try this before calling Apple it may have been resolved in the update 🙂:


Click Start

Type in Search Bar:

%appdata%

Click Enter

Open Apple Computer folder

Open iTunes folder

Open iPhone Software Updates Folder

Delete the Restore (mine was the one below)

iPhone3,3_7.1.2_11D257_Restore.ipsw

power off phone and make sure it is unplugged from computer

hold down the home button and plug back into computer until Itunes opens and says it sees phone to restore

Click Restore, click restore and update

follow directions to download update 7.1.2 again

Came to Hello Screen and this time NO SIM CARD MESSAGE!!!!!! got to Enter Wifi password and saw the home screen a moment and then said: Restore in Progress

Restoring iPhone from backup

And it was fixed!!

iPhone 4 Message:SIM Required (in phone that has no SIM card slot)

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