Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 4 Message:SIM Required (in phone that has no SIM card slot)

I have a Verizon iPhone 4 (CDMA), model A1349, which has no SIM card. It has never had a SIM card. There is no place to put a SIM card in. This is my phone and worked perfectly since I purchased it new. I bought a new iPhone 6 for myself and want to put this phone on my son's phone line. We have spent hours with Verizon and they cannot help us. When we try to do something with this phone we get the message: "SIM Required - Please insert a SIM card" "Try Again." Like I said - there is no SIM card. This model iPhone has no place to insert a SIM card. We are completely and utterly at a loss. Any idea how to get past this? Thanks.

Mac Pro, OS X Mavericks (10.9.3), 48 GB 1333 MHz DDR23 FB

Posted on Jan 25, 2015 9:42 AM

Reply
257 replies

Feb 12, 2015 5:27 AM in response to rosindabow

This is an Apple Software Issue you have to just talk to them like you know what you are talking about. They created an update that did not allow for your phone that DOES NOT HAVE A SIM CARD! An oops on their part and now seems like they are fixing it. Told him that I successfully updated the phone to 7.1.2 but can not get through the activation, blocked by no SIM card message (which my phone does not have the capability for) and then mentioned the title of this thread.

Feb 12, 2015 6:01 AM in response to techymomof6

I Was on phone with support a good part of the yesterday and last night. i was informed that they indeed come up with a new update that resolves the sim issue without having an engineer getting involved. However, iTunes would freeze on me midstream of the restore process, so I called back and talked with a nice tech who directed me to a nice engineer that remotely updated it five minutes after the phone call. After reading most of this thread yesterday, I knew how to talk to Apple and wasn't charged anything. Thanks to all who contributed to thread and helping a fellow iPhone 4 owner!

Feb 12, 2015 6:14 AM in response to rosindabow

It seems the problem has been (or is being) solved at the moment by apple broadly.


I had the same problem and I was going to call Apple today but I just found that I do not see the SIM requred message anymore. I can just enter the setup menu such as restore from iClould or from iTunnes, etc. So, I did not have to call Apple.


It looks like apple has already fixed the problem.

Mine is CDMA iphone 4 A1349 and it's being just used as ipod at home without carrier.

Feb 12, 2015 7:31 AM in response to techymomof6

Click Start

Type in Search Bar:

%appdata%

Click Enter

Open Apple Computer folder

Open iTunes folder

Open iPhone Software Updates Folder

Delete the Restore (mine was the one below)

iPhone3,3_7.1.2_11D257_Restore.ipsw

power off phone and make sure it is unplugged from computer

hold down the home button and plug back into computer until Itunes opens and says it sees phone to restore

Click Restore, click restore and update

follow directions to download update 7.1.2 again

Came to Hello Screen and this time NO SIM CARD MESSAGE!!!!!! got to Enter Wifi password and saw the home screen a moment and then said: Restore in Progress

Restoring iPhone from backup

And it was fixed!!


Its no work (

Feb 12, 2015 8:03 AM in response to Lawrence Finch

You have to contact Apple directly. The problem is not in your phone, it is in Apple's activation servers. Until they fix it there for your phone the problem will remain. It would be nice if the searched out and fixed it for all phones without having to contact them, and that may happen some day, but it hasn't yet.


I have no way to call in support of Apple, what are the alternatives to be contacted?


Recovery algorithm iPhone 4 SIM from a query in manual mode:

- Contact support Apple (MEID)

- Restore through iTunes

iPhone 4 Message:SIM Required (in phone that has no SIM card slot)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.