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Unexpected random shutdown

Computer unexpectedly shuts down (immediate, no warning). Not doing anything special. Only symptom of possible problem is when running, Safari access is often inordinately delayed (eventually the site is opened) with fairly regular crashes of elements internal to Safari. Have checked for any known (or unknown) timers, etc. Have gone through the SMS reset drill. Turned off Time Machine. Have 4T WD Cloud on LAN. Attached EtreCheck report.

EtreCheck version: 2.1.6 (109)

Report generated 28 January 2015 at 14:19:54 EST

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Adware] links for help removing adware.

Hardware Information: ℹ️

iMac (24-inch, Early 2009) (Verified)

iMac - model: iMac9,1

1 3.06 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

NVIDIA GeForce GT 130 - VRAM: 512 MB

iMac 1920 x 1200

System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: 10:54:9

Disk Information: ℹ️

ST1000DM003-9YN162 disk0 : (1 TB)

EFI (disk0s1) <not mounted> : 210 MB

FW (disk0s2) / : 999.35 GB (377.12 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GA11N

USB Information: ℹ️

Apple Inc. Built-in iSight

Western Digital My Book 1 TB

EFI (disk1s1) <not mounted> : 210 MB

ALP (disk1s2) /Volumes/ALP : 999.86 GB (343.99 GB free)

Fitbit Inc. Fitbit Base Station

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Applications/ Apps - Video/Toast 11 Titanium/Spin Doctor.app

[not loaded] com.hzsystems.terminus.driver (4) [Support]

/Library/Application Support/MacKeeper/AntiVirus.app

[not loaded] com.zeobit.kext.AVKauth (2.3.3 - SDK 10.8) [Support]

[not loaded] com.zeobit.kext.Firewall (2.3.3 - SDK 10.8) [Support]

/System/Library/Extensions

[not loaded] com.palm.ClassicNotSeizeDriver (3.2) [Support]

[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]

[not loaded] com.wdc.driver.1394HP (1.0.5) [Support]

[not loaded] com.wdc.driver.USBHP (1.0.2) [Support]

/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS

[not loaded] com.roxio.TDIXController (2.0) [Support]

Launch Agents: ℹ️

[loaded] com.divx.dms.agent.plist [Support]

[loaded] com.divx.update.agent.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]

[running] com.rosettastone.rosettastonedaemon.plist [Support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Support]

[running] com.fitbit.galileod.plist [Support]

[running] com.memeo.WDMemeod.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

[running] com.zeobit.MacKeeper.AntiVirus.plist [Support]

[failed] openbase.plist [Support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

[running] com.spotify.webhelper.plist [Support]

[running] com.zeobit.MacKeeper.Helper.plist [Support]

[failed] UEMusicLibrary.plist [Support]

User Login Items: ℹ️

GrowlHelperApp UNKNOWN (missing value)

.VirexLogin UNKNOWN Hidden (missing value)

iTunesHelper UNKNOWN Hidden (missing value)

Mail Application (/Applications/Mail.app)

Safari Application (/Applications/Safari.app)

iCal UNKNOWN (missing value)

SOHONotesService Application (/Applications/SOHO Notes.app/Contents/MacOS/SOHONotesService.app)

apple-scc-20120116-150959 UNKNOWN (missing value)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

Dropbox Application (/Applications/Dropbox.app)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

WDDriveManagerStatusMenu UNKNOWN Hidden (missing value)

WDQuickView Application (/Library/Application Support/WDSmartware/WDQuickView.app)

Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: Java 7 Update 75 Check version

Google Earth Web Plug-in: Version: 6.0 [Support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]

CouponPrinter-FireFox: Version: Version 1.1.5

OfficeLiveBrowserPlugin: Version: 12.2.9 [Support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]

FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]

DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]

OVSHelper: Version: 1.1 [Support]

Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8

QuickTime Plugin: Version: 7.7.3

RealPlayer Plugin: Version: Unknown

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]

CANONiMAGEGATEWAYDL: Version: 3.1.0.2 [Support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]

VLC Plugin: Version: 1.0.3 [Support]

DirectorShockwave: Version: 11.0.0r458 [Support]

User internet Plug-ins: ℹ️

Unity Player: Version: UnityPlayer version 1.6.2 [Support]

Google Earth Web Plug-in: Version: 7.1 [Support]

3rd Party Preference Panes: ℹ️

Flash Player [Support]

Flip4Mac WMV [Support]

Iomega Active Delivery [Support]

Java [Support]

Squeezebox [Support]

Kensington MouseWorks [Support]

OpenBasePreferences [Support]

Perian [Support]

UE Smart Radio [Support]

WDQuickView [Support]

Time Machine: ℹ️

Skip System Files: YES - System files not being backed up

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

ALP: Disk size: 999.86 GB Disk used: 655.87 GB

FW: Disk size: 999.35 GB Disk used: 622.23 GB

Destinations:

Swift [Network]

Total size: 2.00 TB

Total number of backups: 53

Oldest backup: 2014-10-31 19:53:29 +0000

Last backup: 2015-01-27 21:01:41 +0000

Size of backup disk: Too small

Backup size 2.00 TB < (Disk used 1.28 TB X 3)

Top Processes by CPU: ℹ️

12% Finder

6% WindowServer

3% com.apple.WebKit.Plugin.64

1% Fitbit Connect Menubar Helper

0% com.apple.WebKit.Networking

Top Processes by Memory: ℹ️

113 MB com.apple.WebKit.WebContent

99 MB WindowServer

82 MB Finder

77 MB Mail

64 MB Safari

Virtual Memory Information: ℹ️

163 MB Free RAM

1.01 GB Active RAM

861 MB Inactive RAM

898 MB Wired RAM

6.98 GB Page-ins

565 MB Page-outs

Diagnostics Information: ℹ️

Jan 28, 2015, 02:08:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/SOHO Notes_2015-01-28-140800_[redacted].crash

Jan 28, 2015, 08:58:20 AM /Library/Logs/DiagnosticReports/discoveryd_2015-01-28-085820_[redacted].crash

Jan 28, 2015, 04:58:09 AM /Library/Logs/DiagnosticReports/discoveryd_2015-01-28-045809_[redacted].crash

Jan 28, 2015, 03:26:27 AM Self test - passed

Jan 27, 2015, 09:28:48 AM /Library/Logs/DiagnosticReports/FindSystemFiles_2015-01-27-092848_[redacted].cr ash

Jan 26, 2015, 07:14:34 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-01-26-191434_[reda cted].crash

Jan 26, 2015, 05:05:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-01-26-170524_[reda cted].crash

Jan 26, 2015, 12:30:17 AM /Library/Logs/DiagnosticReports/discoveryd_2015-01-26-003017_[redacted].crash

Jan 25, 2015, 07:11:09 PM /Library/Logs/DiagnosticReports/calibre_2015-01-25-191109_[redacted].cpu_resour ce.diag [Details]

Jan 25, 2015, 05:45:07 PM /Library/Logs/DiagnosticReports/discoveryd_2015-01-25-174507_[redacted].crash

iMac (24-inch Early 2009), OS X Yosemite (10.10)

Posted on Jan 28, 2015 11:51 AM

20 replies

Old Toad

Level 10

207,631 points

Mar 21, 2015 8:38 AM in response to Michael Parker11

If you reinstall Flash be sure to download it only from Adobe's website: http://www.adobe.com/software/flash/about/. This page will tell you which version you're currently running and there's a link to the downloads page to get the latest version.

Mar 21, 2015 9:27 AM in response to Old Toad

I always download from Adobe only and have kept the version current. The problem is not how or where one gets Flash: the problem is Flash and the fact that Adobe has had years to make their product fully compatible with the Mac yet still distributes a seriously flawed product. Apple won't even allow it to be run under IOS (which should tell us something about Flash). We're better off without it.

Old Toad

Level 10

207,631 points

Mar 21, 2015 9:54 AM in response to Michael Parker11

What websites can't you view movies on?

Mar 30, 2015 7:38 PM in response to Old Toad

Any website that uses Adobe Flash to display videos and pictures. I have run into instances on many sites, usually news or current interest sites. I can still read and see most illustrations at the site but a video here and there tells me to download Flash if I want to watch the video. Sometimes it is disappointing but more often than not it is no-big-loss.

By the way, the 2009 iMac is running fine without Flash — NO SUDDEN SHUTDOWNS — and my 2013 MacBook Pro running Flash is having no problems even though both computers are using the same release of the OS. Does this suggest there is a hardware or architecture quirk in the iMac making it sensitive to nasty old Flash since the newer laptop seems to have no problem?

May 21, 2015 1:06 PM in response to Old Toad

An update: Discovered Chrome has embedded Flash so shutdowns can still occur if you use Chrome. Also, some automatic video graphics on some websites must use a version of Flash since they also can result in an immediate shutdown without warning.

Not having Flash available is inconvenient: you can't run Speed Test, you can't go to many video sites because they require Flash, you may be following a news article and get stopped by a video requiring Flash. Luckily, this shutdown problem does not effect my newer laptop so I can fire it up if I really want to see a video or do a speed test, etc.

Video is the culprit for these shutdowns but YouTube and Netflix are not a problem since they do not use any form of Adobe Flash (Silverlight is the only MS software on my Mac and I am glad it works so well ... surprisingly).

A 2009 iMac is going to be six years old before long so I might just get a new iMac and hopefully leave the unexpected shutdown problem behind.

Unexpected random shutdown