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All replies
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Jan 29, 2015 9:11 AM in response to BenM71by dfect-Sweden,HI
I have the same problem and other issues.
Working a lot with Dreamweaver, Today I notice the I can not drag the File/server window to my second screen.
It just disappears? Have been working in that same way fore years when I shall update files I made....and now????
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Jan 30, 2015 2:06 AM in response to BenM71by pnutz,Ditto, happens in all CC applications except Acrobat for me. Clicking the green resize button takes the document window to the full resolution of the monitor, with the top of the window behind the OS menu bar, hiding the traffic lights etc. It appears to be only dialog boxes with the green resize button, the print and page setup boxes are unaffected.
The only solution I’ve found so far is to change the resolution of the offending monitor to a new setting and back again. This seems to work until the Applications is quit and relaunched. Changing the Application Frame view sometimes resets the window to my MBP screen where I can see the whole dialog box.
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Feb 3, 2015 2:46 PM in response to BenM71by MetaDesign,I've had this same issue since updating to 10.10.2. Mirroring then unmirroring your displays seems to fix the issue temporarily. You'll need to then drag your palettes back to their proper display, and you'll need to do this each time you launch CS apps. Serious OS bug, serious pain. Apple, please fix this!!!
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Feb 3, 2015 11:35 PM in response to BenM71by kontrastiv,Same issues...actually worse. My "open" dialogs are completely off screen and when I want to open a file in e.g. Photoshop CS6 all is greyed out and I can't even close it...I have to force close Photoshop. Readjusting the displays helps, but it's a serious pain.
Illustrator CS6 won't work at all on the second monitor (which is my Cintiq display), using the hand tool will move the document out of frame. Every time. No matter in which direction I try to pull the document.
10.10.2 is a serious bugfest.
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Feb 4, 2015 1:12 AM in response to BenM71by BenM71,Thanks for the moral support everyone, small comfort in not being the only one suffering. As someone has already mentioned, there seems to be a workaround in changing the arrangement of your displays in the system preferences. I've moved from a side-by-side to a top and bottom arrangement, and so far my dialogue boxes are appearing (complete) on one or other monitor. Not always practical to physically move one's screens, but hey ... And MetaDesign – surprised you didn't move to the cloud long ago!?
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Feb 6, 2015 4:15 PM in response to BenM71by jn522350,Having the same issue. I just noticed it today. I have ensured that everything is up to date so, like you guys, I can only assume it has to do with one of the updates. I am assuming it is an apple issue, not an adobe issue. Either way I hope it gets resolved soon!!
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Feb 7, 2015 1:14 AM in response to Old Toadby kontrastiv,Been there, done that...I had the same hopes, but unfortunately it's not working. As soon as I start using the iMac screen for palettes and tools and use the Cintiq as the main monitor I won't see an open-dialog anymore. It's off-screen again.
This issue must be resolved by Apple...I doubt it's a bug by Adobe, since it happened to many people exactly after the update to 10.10.2.
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Feb 7, 2015 4:35 PM in response to kontrastivby Eric Root,Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
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Feb 17, 2015 11:31 AM in response to BenM71by z33k3r,I, for one, also have this problem. I have two external monitors and I consistently run into this issue where the dialog boxes appear half off screen or if I drag the dialog to a monitor that actually has the app in the background, where the dialog opens on the laptop monitor, it disappears completely. I've reformatted the system to see if my CS6 was getting conflicts from CC and it has made no difference.
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Feb 23, 2015 5:09 PM in response to BenM71by meghtrish,★HelpfulI've been having this problem since upgrading to yosemite, but i just found a fix based off your suggestion of moving the displays...
i've kept my displays side-by-side, but changed the alignment, so the smaller screen is vertically centred with the larger screen (instead of aligned at the top). the dialog boxes on my larger screen still default to the height of the top of the smaller screen, but since the top of the larger screen extends beyond that, nothing gets cut off anymore.
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Feb 27, 2015 3:29 PM in response to meghtrishby Lankford,This problem has been a stubborn and frustrating aspect of the latest Yosemite update. Somewhere along the lines, Apple has created an update which doesn't take their own Thunderbolt external displays into account. Bizarre that a company that is so committed to the "little things" could miss something that involves so many of their customers with MacBook Pro/Thunderbolt Monitor set up's.
All of that aside, meghtrish -- your work around has been a very good solution (for the most part). I still have to set my windows manually when working with Adobe CC programs on my Thunderbolt monitor, but once it is set up, it seems to work much better than before.
I remain frustrated that Apple has produced such poor support for external monitor set-up's with their MacBook Pro laptop computers . Ridiculous...
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Mar 4, 2015 10:04 AM in response to meghtrishby Tomalaya,Same issue, and this method worked as a fix for me as well. Thanks.
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Mar 4, 2015 11:12 AM in response to Tomalayaby downloadedit,I like to add I'm also having same issues after upgrading to 10.10.2
It appears my old CS5 programs are not effected. I've been working this way since 2011 and recently purchased 15 Retina Macbook pro in late October of 2014 with Yosemite installed. This problem did not occur till after the latest update.

