QuickTime error 23132 with M4v files

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Level 2

205 points

QuickTime error 23132 with M4v files

i have QuickTime 7 on my system. It has always played my m4v files without problem (typically TV shows and movies bought on iTunes). So tonight I downloaded the latest itunes update (12.1). Everything works fine on iTunes but if I try to now view any of these m4v files in QuickTime it complains with error 23132 and won't play. Pretty irritating. Any ideas, I guess it's DRM related but seeing as my windows machine is authorised in iTunes etc there should be no issue. For what it's worth QuickTime plays MP4 files I have just fine so it's just the m4v files causing the error code. I did notice my QuickTime 7 wasn't latest version so I updated it to the latest, 7.7.6 or something along those lines. But made no difference.

i Am sure the iTunes 12.1 is the trigger here, has anyone else updated to the latest iTunes and now sees this issue in QuickTime with playing their legitimately purchased content?

i Guess it's not the end of the world as iTunes works normally and plays them just great but very occasionally I do like to use quicktime

cheers

wayne

Posted on Jan 29, 2015 11:50 PM

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Answer 1

Jan 30, 2015 9:57 PM in response to Scottyboy99

I have the exact same problem as you except Itune crash every 20 min when i try to watch movies so now i don't have any ways to watch my movies on my PC

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Answer 2

Scottyboy99 Author

Level 2

205 points

Jan 31, 2015 12:06 AM in response to letitgarsducoin

Has your issue started since apple's latest itunes ''update'. The actual functionality of itunes itself seems fine at the moment on my windows 7 machine but it's just this QuickTime error that has now reared its head. So frustrated with apples track record in last few months. The updates break more than they fix. Don't get me started on ios 8!

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Answer 3

Feb 1, 2015 8:48 AM in response to Scottyboy99

According to Apple, Quicktime is throwing error messages with the latest update as well as utilizing the plugins through Mozilla Firefox, Google Chrome, etc. I unfortunately have Windows 8.1 and unless I use iTunes to listen to music or watch videos, no other media players will work.

It would be best to use the embedded player in iTunes to watch your m4v files. Maybe this has something to do with the DMR restriction on files that you need to have each system with iTunes authorized with your account/id and password to verify you aren't copyrighting any files across systems, even though you are allowed to up to 5.

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Answer 4

terrya42

Level 1

0 points

Apr 12, 2015 10:53 PM in response to Carlo1108

"Maybe this has something to do with the DMR restriction on files that you need to have each system with iTunes authorized with your account/id and password to verify you aren't copyrighting any files across systems, even though you are allowed to up to 5."

And that is the very reason I refuse to but Apple products, this assumption that you are guilty so they "restrict" what and how you can play something you have legally PAID for is outrageous.

Playing movies etc through iTunes is a huge pain because it takes up your who system and you can't do anything else while the playing. I have a two screen setup and when quicktime used to work it was on one screen and I could do things on the other, email etc. Now because this DOG quicktime doesn't work anymore iTunes blacks out the second screen when running a movie or TV show.

Just rubbish and I have bought my last item through itunes, I will pay more to buy an actual DVD so I'm not treated like a criminal and can play it on what and when I want.

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