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Songs stutter/jump in new iTunes

I downloaded the new iTunes (12.1) this morning and now every time I play a song, it stutters and jumps. This happens with all songs, and it's only an issue on iTunes.


I've tried closing and re-opening iTunes, and restarting my laptop, and I still have the issue.


I've also tried to edit preferences and change the audio playback, and gone into the sound settings in control panel, but nothing seems to work.


Any help?


Thanks.

Posted on Jan 30, 2015 5:53 AM

Reply
84 replies

Jan 30, 2015 2:12 PM in response to ClaudioCC

This is, to say the least, unfortunate - it would have been hoped that having finally released a true 64-bit version of iTunes for Windows it would work consistently on that platform. However, evidence so far suggests that many people are encountering problems with playback - and not just on "older" systems. Based on reports here and interaction with other users it seems that the "for older video cards" version (which has the same hybrid 32/64 bit architecture as prior releases) is compatible with a much wider range of 64-bit Windows machines.

Jan 31, 2015 11:57 PM in response to bseitz75

The solution did - not - work for me, but I want to try again though. Is there a chance that I did not properly deinstall and / or install again?


Extra info:

I got the issue when I installed iTunes yesterday for the very first time on my brand new W8.1 laptop. I also totally created a new empty library to work with.


Just wait for a new iTunes version or could I try another de-install / re-install?


Thanks.

Songs stutter/jump in new iTunes

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