AppleID Locked How to reset iPad
Corporate iPad. AppleID is locked. Employee gone and have no answers to security questions. Apple Support will not unlock Apple ID.
How do I reset the iPad with a new Apple ID?
iPad
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Corporate iPad. AppleID is locked. Employee gone and have no answers to security questions. Apple Support will not unlock Apple ID.
How do I reset the iPad with a new Apple ID?
iPad
I had the same problem with an iPad bought on contract that my son locked.
Apple should have a system in place were they can see who first registered the device then identification proves the rest.
(I believe it's never changed because it just brings that little more revenue when you have to buy a new one)
This being said if you are in the U.K. There are plenty of places if you search hard enough that can reset the device as I've had mine done for £30 and it's perfect.
So thanks for nothing Apple!
You can't. The company's decision to allow the employee to associate an Apple ID caused the problem. The company now owns a very flat brick.
Provide proof of original ownership to Apple. Original sales receipt will have the serial number. Go to an Apple store if necessary. Since it is a corporate device your company should have the receipt. Any other iPads should then be linked to a corporate account.
Thanks,Raymond, but finding a 3 year old receipt in a corporate world is going to be next to impossible.
Any other way than going to an Apple store?
Apple support told me to "reset" iPad,.now I'm stuck in the Authentication screen with the old ID. The iPad isn't usable at all now.
Your only choice will be to go to an Apple store with proof of original ownership or contact Apple and provide them with proof. A three year old receipt should be not be a big problem as most receipts have to be kept seven years for tax audit purposes.
You may also want to consider just writing the device off the books entirely and then tossing it. Chalk it up to a lesson learned. Any future devices will be set up with a corporate account and password before being provided to employees.
Phily_Phan is absolutely correct. We made a mistake in not recording all the security information about this iPad.
That being said, without the security answers and without an invoice, what we have is a $529.44 small chopping board.
But I find it incredulous that there is no way to regain possession and use of this iPad. I would have been better off
to have the iPad stolen as I could then buy a new one. So I'm torn between leaving it by the curb or using it as a hot plate.
.
It probably wouldn't work too well as a hot plate. It would most likely smell after a while. However, a rectangular frisbee is a thought!
Scenario:
You buy an Ipad like the one you are talking about. - 500 $ (in my country you can buy a nice and good car for this money)
You have the receipt, invoice, papers @ home.
Your house somehow burns down, or it is destroyed by a hurricane while you are in vacation - using the Ipad 🙂
Something happens to the Ipad and it doesn't work anymore (well you don't seem to be very lucky, don't you think 🙂 ? )
Apple denies your warranty because you don't have your receipt... (even knowing who bought it and when and it would be very very easy for them to check if you are the buyer of the Idevice 🙂 )
Well I guess that doesn't make Apple the good guy...
Sorry for long post 😉
You're just upset that you didn't get help with the stolen iPad in your other thread,
I am upset a little but it's not such a big problem.
It seems a bit unfair that you buy something from them for a good amount of money, and in case you have a problem, they will give you the finger.
But I bet you know they don't give a f... about customers, they only go for the money.
Lost, stolen, locked device - that means they will soon sell a new device for an Ifan 😉
You have a stolen device. You want to defeat the activation lock on a stolen device. Yet you accuse Apple of going for the money?
Go away.
You might be able to get your invoice from whoemever sold the devices to you. Don't know how many you have but a (guessing) several thousand dollar sale might be trackable on the seller's part.
Maybe the silver lining would be to get the learning experience....such as time to make your employees unlock their device before they get their last paycheck, or deduct the cost of the ipad from their last check if they don't unlock it for you. (dunno how the departure of your employee went and none of my business but if you still owe them money you may still have leverage to get that info from them....depending on what your legal counsel says of course)
I quote my previous post on the thread I opened: "I try to be a good person, and want to return it to its owner or buy it from him. Another one would break it apart and sell the components."
You are disrespectful. This is not nice. If I would try to defeat the lock I would not ask how to contact the previous user, giving here my name, and asking how to contact Apple.
Your level of internet is over 9000 master Philly. Thank you.
One last word: Karma
Skydiver119 wrote:
Maybe the silver lining would be to get the learning experience....such as time to make your employees unlock their device before they get their last paycheck, or deduct the cost of the ipad from their last check if they don't unlock it for you.
I'm personally in favor of that but I recently learned that it's illegal in most states of the U.S., perhaps all of them. As best I understand the legal logic, the paycheck was for hours worked and is unrelated to any issues regarding company property.
Good to know.
It's something lawyers would have to work out. I just go by the bad old days of wearing a uniform to work, and being told if I don't return it when I quit, I wouldn't get my last check.
Maybe if they don't deduct it from the check, the last check is leverage for employers to retain access to their device.
AppleID Locked How to reset iPad