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Camera won't focus after 8.1.3 update

I updated my iPhone 6 Plus to iOS 8.1.3 today and now the rear camera is permanently focused very close to the phone. I can't change the focus using auto focus, tapping the screen, or manually changing the focal length in Camera+.

Posted on Jan 30, 2015 3:22 PM

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67 replies

Feb 10, 2015 9:06 PM in response to jpewitt

After my 6 plus updated to 8.1.3, the camera has same issues everyone else is reporting, cannot focus on farther images and the video is out of focus. It has rendered the camera useless, and I use it at work. I was tempted to go back to 8.1.2, but as of today 2/10/15, we can't go back. Hope enough people report issue so Apple will issue a fix.

Feb 13, 2015 10:59 PM in response to jpewitt

ssame problem for me aswell. Unfortunately did the update just days before 1 week vacation with My kids and wife very hard only using secondary camera. Why give out updates if there are major bug, and why when this is the case, not give out complement to fix this annoying bug?? The biggest reason i bought 6 plus is that i wanted to film with better quality. And now its totally the opposite. If thos were android IT would be fixed in days but now its been 2 weeks and nothing... Btw you cannot backdate, ive tried. Apple has fixed the 8.1.3.

Feb 17, 2015 4:32 AM in response to ChrilleBoquist

I have 3 iPhone 6 Plus phones that my family uses.


After installing iOS 8.1.3 onto my iPhone 6+, I noticed that the back camera no longer focuses. Even if I touch the screen to force focus, it will not focus.


My wife and daughter did not update their phones yet to 8.1.3 and both of their rear cameras are working normally.


Do we know if this is a glitch in the software update or should I take my phone back to Verizon? I have only had my phone about two months and it is in pristine condition and has never been dropped or anything.


I have also noticed that a few people that are having this same issue have reported that they restored back factory settings (prior to 8.1.3), but are still having the issue. That leads me to believe that it may be a hardware issue, but is it possible that it is still a software issue?

Feb 23, 2015 4:47 PM in response to jpewitt

Hello Everyone, I took my phone back to the Apple Store. The tech told me that Apple knew about this problem with the iPhone 6 Plus almost from the onset and pre-shipped new cameras to be installed when phones are brought in for this repair. It has something to do with the camera stability function on the 6 Plus. Works perfectly now. But don't let them go through their "routine" of trying a hard reset first. Not unless you want to lose all your text messages (fortunately, I had everything else backed up). Just my 2-cents :-). Free under warranty. $59 if not.

Camera won't focus after 8.1.3 update

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