why won't the full web page load on any browser?

My webpage won't load fully no matter what browser I use (safari, chrome). I tried downloading the latest Java and that still doesn't work. I've also played around with turning extensions on and off but still nothing.User uploaded file

MacBook Pro with Retina display, iOS 8.1.3

Posted on Feb 1, 2015 9:31 AM

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3 replies

Feb 1, 2015 10:17 AM in response to Amiguel529

Amiguel529 wrote:


My webpage won't load fully no matter what browser I use (safari, chrome). I tried downloading the latest Java and that still doesn't work. I've also played around with turning extensions on and off but still nothing...

I've run into that when the web page (usually from Microsoft) is expecting to be loaded in Internet Explorer running in Windows, and your browsers are reporting that they're on a Mac. In Safari Preferences>Advanced, check Show Develop menu in menu bar, and then, in Develop>User Agent, pick one of the Internet Explorer options. If that's what's going on, you may still need to view the web page in IE on a PC or in Windows in a virtual machine or in Boot Camp.

Feb 1, 2015 10:19 AM in response to Amiguel529

Go step by step and test.


1. Safari > Preferences > Extensions


Turn off Extensions if any and launch Safari again to test.

Turn on those one by one and test.



2. Empty Caches


Safari > Preference > Advanced

Checkmark the box for "Show Develop menu in menu bar".

Develop menu will appear in the Safari menu bar.

Click Develop and select "Empty Caches" from the dropdown.



3. Safari > Preferences > Extensions


Turn off Extensions if any and launch Safari again to test.

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why won't the full web page load on any browser?

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