Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318). Any help appreciated!

When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318). Any help appreciated!

Windows 7

Posted on Feb 1, 2015 1:33 PM

Reply
1 reply

Feb 4, 2015 6:54 AM in response to Dan256162

Hey there Dan256162,


I understand that you are receiving a specific error code when attempting to connect to the iTunes Store, error 0x80090318. I have an article for you that references this code and links you to another article for troubleshooting to address this issue. Here is the article that references the error code:


iTunes: Possible iTunes Store errors - Apple Support

http://support.apple.com/en-us/HT203174


And here is the linked troubleshooting article that will help you resolve the issue:


Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support

http://support.apple.com/en-us/TS4123


Take care, and thanks for visiting the Apple Support Communities.


Cheers,


Braden

When I attempt to connect to iTunes Store, I receive the following error message: An unknown error has occurred (0x80090318). Any help appreciated!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.