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Helpful answers
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Jun 4, 2015 8:05 AM in response to CadeRageousby Johnvb,This is also an intermittent problem for me and I can't figure out why it sometimes does this.
I have experimented around to see how I can save it anyway. Sometimes creating a duplicate will help other time choosing the split track option and then closing the file will work. I've even tried doing a hard turn off (pressing the power button until you force reboot) [Careful!!! May loose everything with this even crash tour HDD] but that should be the very last resort. This is the only post I could find about this issue.
Side Note:
I've upgraded from OS X 10.8 to 10.9 and eventually to 10.10. I got the feeling that somewhere along the way this corrupted something in my local user account. It could be that this is one of the symptoms of that. I just bought a 1TB SSD to upgrade my system and will do a clean install on that. Hopefully this will resolve my problem.
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Jun 4, 2015 8:51 AM in response to CadeRageousby Raymond Riley,What is the typical duration of these screen recordings?
Is this only when recording the same app?
Are you capturing audio sources as well?
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Jun 4, 2015 4:14 PM in response to Raymond Rileyby Johnvb,They're usually longer recordkings. between 15m and 1h30. I'm usually capturing from safari, websites can include flash or video including audio I use soundflower to capture system sounds.
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Jun 4, 2015 6:14 PM in response to Johnvbby Raymond Riley,Johnvb wrote:
They're usually longer recordkings. between 15m and 1h30. I'm usually capturing from safari, websites can include flash or video including audio I use soundflower to capture system sounds.
Troubleshooting this is going to be a challenge. You have a fair number of variables to consider. I know from personal experience that QuickTime X in Mavericks would hang quite often when my students were recording tutorials in Logic Pro and using Soundflower-2 channel to grab the audio output of Logic. But they were not having the issues at the point of saving or exporting but during the capture. In your case, you seem to be able to get through the recording stage but can't save or export. Then you have the added complexity of recording Flash embeds which may or may not be a contributing factor.
Do you know if you have the latest version of Soundflower installed (1.6.6b)? Have you considered upgrading to Yosemite and QuickTime 10.4. I say this only because I've been conducting some testing with QuickTime X (10.4) screen recording and using Soundflower to capture sound output. So far I have not been able to produce an error on saving or exporting.
Wish I could be more helpful.
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Sep 27, 2015 4:23 AM in response to CadeRageousby skifreak319,I have been having the same problem periodically in Quicktime. I have been able to take up to 5 hour long recordings and they save just fine, as long as you have the space for it. But what I have noticed is that I only have this problem, "The Operation Could Not Be Completed" when saving, if I start a new screen recording before saving the first one. It is the first one that I am then unable to save.
I have had some luck that if I trim the first recording I am sometimes able to save it. But this time I did not have enough extra recording to trim much and so it still wouldn't save, which is when I found this thread.
I resorted to making a new screen recording of my recording (silly I know, and it probably reduced my resolution and sound quality). Since the recording that would not save still plays in Quicktime, I was able to make a recording of my recording and that saved just fine. So I was at least able to keep the content, which for me is much more important than the quality.
I realize this tread started a while ago, but I hope it may help anyone else struggling with the same issues.
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Oct 1, 2015 10:18 PM in response to skifreak319by colleenwaters,I trimmed the first 15 seconds off the video and then it saved just fine!
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Oct 13, 2015 8:42 AM in response to CadeRageousby Brother Antonio,I have the same issue. I opened a .mov file from my Nikon camera in quicktime 10.1, did a simple Trim, and tried to export. No matter what format or file name I gave to the export I received the same "This operation could not be completed" error. HELP!!! Is Quicktime REALLY this dysfunctional that it can not perform such a simple task? Am I missing something so obvious that I can not see it? Thanks!
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Oct 13, 2015 9:00 AM in response to Brother Antonioby Brother Antonio,Quicktime Player 7 IS BETTER than Quicktime Player 10! Go figure... I will never understand the logic in the Apple World at how something so simple can go unnoticed for SO LONG!!! I saw threads about this back from 2013! and people receiving the "The operation could not be completed An unknown error occurred (-12738)" error. Sad Apple, very sad!
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Nov 4, 2015 12:14 PM in response to Brother Antonioby nebula_rider,Similar situation here, only in my case it is adding splits that disables the Save option in the File menu. If I try to trick it by closing the window and setting a name and location for the file when prompted, Quicktime goes through the progress bar as if it was saving, and in the end tells me that "this operation could not be completed". This only happens when adding splits - no problem with trimming.
Has anyone had any success figuring this out? I've tried removing plist files from the library in an attempt to "reset" Quicktime, but it didn't work. Perhaps somehow re-installing Quicktime X from scratch would help? Though this seems very difficult to do from what I could gather on forums.
I'm running OSX 10.9.5 on a Macbook Pro 13-inch mid-2012, 2.9 GHz Intel Core i7. Quicktime version is 10.3.
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Nov 4, 2015 5:47 PM in response to CadeRageousby super-mysee,*** SOLUTION FOUND ***
On quicktime there is a stupid little share button like this:
i clicked it and selected mail (don't worry if you don't have it setup, i don't think it matters)
this took a while but it opened mail and opened a new mail window with the video as an attachment
I simply right clicked on the image of the attachment, and saved attachment!!!!! (or i could have control-clicked)
SAVED NO PROBLEM
opened it back up in quicktime and everything is fine!!!
YOUR WELCOME INTERNETS :-)
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Nov 4, 2015 11:02 PM in response to super-myseeby nebula_rider,Oh dear. This works.
Thank you, super-mysee! You should work for NASA or something - no such ingenius problem-solving had been seen since Apollo 13! ;-)
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Aug 1, 2016 3:11 AM in response to nebula_riderby christopherfromstanmore,Same problem trying to save short clips after trimming. Some only 20 secs long.
Tried the above suggestion from super-mysee but don't even get the option to share via email (see screen shot below) When I click 'more' I just get a system preferences window with outlook mail and a greyed out check box (which is checked) and no option to add apple mail app.
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by christopherfromstanmore,Aug 1, 2016 3:12 AM in response to christopherfromstanmore
christopherfromstanmore
Aug 1, 2016 3:12 AM
in response to christopherfromstanmore
Level 1 (8 points)
iPadAlso tried 'add to photos' but nothing happened.



