can't install multi-lingual voices

System requirements? Are the voices compatible w/ML? Can you provide the link to the website you are getting the voices from for us to check?

I am having the same problem. These are voices from System Preferences>Text to Speech. Choose "customize" at the bottom of the System Voice drop down menu and it gives you a list of voices to choose from. I've been able to download 2 voices over the period of a week after trying multiple times. Almost every time it starts the download process and then I get a message ""Multilingual-Voices can not be installed. An unexpected error occurred." I'm running OS 10.8.5 on a late 2008 Macbook Pro with about 260 GB of free space on my hd.

I wonder if there is a way to manually download the voices ...

thanks for any help you can give!

I have the same problem. I'm running OS 10.8.5 on an early 2011 MacBook Pro with 8GB RAM and 500GB HD, with about 30% of the HD available. Any clues as to why I get the message: "Unexpected error, cannot download voices" (or something that message) would be appreciated. I want to be able to have TextEdit read back to me in Spanish. It seems to download abut 10% of a file, and then it stops and presents me with that error message.

My Feb 12, 2015 3:31 PM response to the OP applies to you to.

there is no link to check!! Se cuelga cuando tratas de instalar desde el speech del system profile

Hello! Happens the same thing when you try to install any additional voice language. Is it possible to download the installer from your website? Thanks for the reply.

OS X 10.8.5. MacBookPro 15" mid 2009 4Gb RAM

Thanks for your question. But it sounds like you are assuming I'm trying to add voices from non-apple sites. I'm not. I'm just following the links from the system preferences panel.

In that panel, there are choices of other language voices to add. One of them is Spanish (mexico). But when I attenpt to add that language (from the system preferences panel) I get the message that I referenced in my earlier post (which seems to be the same message that others on this thread are getting).

So, do you have any suggestions for getting the system preferences panel to actually load the voices that it implies are available? I'm grateful for any help or suggestions you might be able to provide!

There are a few resources for you to research:

1 - Apple KB Article: How to enable and use different language Input Sources.

2 - Multilingual Macwhich is a User Tip-blog written by a valuable contributor/member of ASC, Tom Gewecke.

3 -How to Set Up & Use Multiple Language Input Options on Your Computer. Click on Macintosh Users link and/or scroll down to the Macintosh Users section.

Hopefully one of the above solves your problem.

Baby Boomer, I appreciate your efforts… but none of those links addresses the problem.

There appears to simply be a bug in this version of the OS (10.8.5).

Here's a screenshot of the end point of the problem:

The links you posted clearly say that this process should work. But it doens't.

When I attempt to add voices via the "customize" drop-down box in the system preferences panel (Dictation and Speech), after I select Spanish voice (Javier/Mexico), the system allows me to accept the licensing agreement from Apple, then the system attempts to download the voice.

However, the voice file download flames out at about 10% of the download, then nforming me via the notice in the screenshot above that "The update "Multi-Lingual Voices" can't be installed. An unexpected error occurred"

So if anybody has a fix for this bug, I'd certainly appreciate any help they can provide.

Hmmm, 10.8.5 here, is there an actual choice of "Multi-Lingual Voices" there, I see none here, after trying 3 voices that reported the update can't be installed because waiting for other SW to install!??? I then tried Chinese Sin-Ji, which gave no error message & says downloading for about 15 minutes now.

Sigh... eventually got the same message. 😟

Looking into it.

I finally got Sin-Ji to download in 10,8,5, but not sure what if anything I did if anything to make it happen, so here is what I can remember doing...

Started Sin-Ji, changed KB language to Spanish ISO so I could try Diego, fiddled with Speech over On/OFF, tried canceling Sin-Ji & it didn't work, closed Sys Prefs, & it eventually finished Sin-Ji & Installed it!?

No more will D/L now as I haven't restarted yet as it says I have to, & Customize no longer show in Text to Speech.

If I were to guess, maybe try 2 at once & only the last one errors out, like they're counting down to one instead of zero. 🙂

I get the same thing. I was wondering if you have to download all of the recent security updates first. But Apple's update servers are positively glacial right now. I have 12 minutes to go on a 60 MB Safari update. Other sites are running at full speed. I guess I will let you know tomorrow.

I turned on my US VPN and now I'm getting normal download speeds even from Canada.

It looks like Mountain Lion has been cut off. I can still install voices on Mavericks.

http://store.apple.com/us

Q: Where can I download the voice manually? Is it real?