Slow Macbook with Kaspersky

I unistalled Kaspersky. Below is a new EtreCheck after the uninstall. What's next?

EtreCheck version: 2.1.8 (121)

Report generated February 15, 2015 at 5:26:20 PM GMT+7

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 478

Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.9.5 (13F34) - Time since boot: 2:38:18

Disk Information: ℹ️

APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (221.76 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

MATSHITADVD-R UJ-8A8

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Configuration files: ℹ️

/etc/hosts - Count: 2

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.XXYYZZ.driver.USBModemCDCACMData (1.1.7) [Click for support]

[not loaded] com.XXYYZZ.driver.USBModemMassStorageFilter (1.1.7) [Click for support]

[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.7) [Click for support]

[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.7) [Click for support]

[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) [Click for support]

[loaded] com.eltima.SyncMate.kext (0.2.5b15) [Click for support]

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) [Click for support]

[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) [Click for support]

[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) [Click for support]

Launch Agents: ℹ️

[running] cn.com.air.usbswapper.plist [Click for support]

[running] cn.com.zte.usbswapper.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] syncmateStarter.plist [Click for support]

Launch Daemons: ℹ️

[running] cn.com.air.PPPMonitor.plist [Click for support]

[running] cn.com.zte.PPPMonitor.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] net.openvpn.client.plist [Click for support]

[running] rapiback.plist [Click for support]

User Launch Agents: ℹ️

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

User Login Items: ℹ️

iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

OpenVPN Connect Application (/Applications/OpenVPN/OpenVPN Connect.app)

Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)

Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 537 - SDK 10.9

Flash Player: Version: 16.0.0.305 - SDK 10.6 Cannot contact Adobe

QuickTime Plugin: Version: 7.7.3

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]

User internet Plug-ins: ℹ️

UPEditor: Version: 1.0.0.3 - SDK 10.7 [Click for support]

Safari Extensions: ℹ️

Video Converter

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

MacFUSE (Tuxera) [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 277.49 GB

Destinations:

Seagate Backup Plus Drive [Local]

Total size: 999.86 GB

Total number of backups: 6

Oldest backup: 2013-06-01 11:30:44 +0000

Last backup: 2015-01-28 12:27:07 +0000

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 277.49 GB X 3)

Top Processes by CPU: ℹ️

4% WindowServer

0% ocspd

0% apsd

0% AppleSpell

0% Mac_SwapperDemon

Top Processes by Memory: ℹ️

189 MB mds_stores

112 MB Finder

82 MB com.apple.IconServicesAgent

56 MB OpenVPNConnect

56 MB openvpn-service

Virtual Memory Information: ℹ️

1.86 GB Free RAM

1.39 GB Active RAM

312 MB Inactive RAM

725 MB Wired RAM

446 MB Page-ins

0 B Page-outs

Diagnostics Information: ℹ️

Feb 15, 2015, 02:23:01 PM Self test - passed

Feb 15, 2015, 12:05:02 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-15-000502_[redacted].panic [Click for details]

Feb 14, 2015, 11:46:34 PM /Library/Logs/DiagnosticReports/kav_2015-02-14-234634_[redacted].crash

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Feb 15, 2015 2:39 AM

31 replies

Linc Davis

Level 10

210,221 points

Feb 19, 2015 8:55 AM in response to joshuaoneseven

could sharing this USB drive have taken out both computers?

Not by means of "viruses," which don't exist, but a short circuit in the drive could have damaged the logic boards. You do have some indications of a hardware fault in the partial test results.

Though I don't like to make this suggestion, under the circumstances I think you should erase the startup volume, reinstall OS X, and then go through the initial setup process, restoring only user data and settings from a backup—not applications or other files.

Back up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.

Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups. If you upgraded from an older version of OS X, you'll need the Apple ID and password that you used, so make a note of those before you begin.

When you restart, you'll be prompted to go through the initial setup process in Setup Assistant. That’s when you transfer the data from a backup.

Select only users and Computer & Network Settings in the Setup Assistant dialog—not Applications or Other files and folders. Don't transfer the Guest account, if it was enabled.

After that, check the App Store for software updates.

If the problem is resolved after the clean installation, reinstall third-party software selectively. I can only suggest general guidelines. Self-contained applications that install into the Applications folder by drag-and-drop or download from the App Store are usually safe. Anything that comes packaged as an installer or that prompts for an administrator password is suspect, and you must test thoroughly after reinstalling each such item to make sure you haven't restored the problem.

I strongly recommend that you never reinstall commercial "security" products (such as the worthless "Kaspersky") or "utilities," nor any software that changes the user interface or the behavior of built-in applications such as Safari. If you do that, the problem is likely to recur.

Any system modifications that you do choose to install must be kept up to date. None is required for normal operation.

Before installing any software, ask yourself the question: "Am I sure I know how to uninstall this without having to wipe the volume again?" If the answer is "no," stop.

Never install any third-party software unless you know how to uninstall it.

If you still have problems with the computer after taking these steps, the cause is definitely a hardware fault.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Slow Macbook with Kaspersky