iPad displays only static

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Level 1

20 points

iPad displays only static

My iPad display has turned to static. Almost the entire screen is filled with gray static (except for a 1-inch wide horizontal white bar about 1 inch from the bottom of the screen). Sometimes there are colored lines in the white bar. There are also a few thin horizontal bars where the static is moving; otherwise, the static is still.

I'm not sure why it's doing this. I didn't drop it or get it wet. This happened a couple weeks ago, but then it went away when I plugged my iPad into my computer. Today, it's not going away. I've tried holding the sleep/wake and home button to restart the iPad. When I do this, the screen goes black for a few seconds, but then the gray static returns. The Apple logo does not appear. I tried restoring the iPad from iTunes with the iPad connected to my computer, but this isn't possible, since iTunes says I have to disable "Find my iPad," which isn't possible since the iPad isn't responsive. I also can't sync my iPad using iTunes, since it says I need to enter my code (also not possible right now).

This is a 3rd generation iPad from early 2012, wi-fi + cellular, 32 GB running iOS 8.1.3.

Any help would be appreciated. Thanks.

Posted on Feb 15, 2015 12:14 PM

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Answer 1

Demo

Level 10

166,747 points

Feb 15, 2015 12:20 PM in response to ww_adh

Try erasing the iPad using Find my iPad. You will need to do this from your computer, obviously. If this works, you might be able to restore the iPad. I hope that you are able to fix this issue, but frankly, IMO, it seems like the iPad has developed a hardware problem and you cannot fix a hardware problem on your own.

Find My iPhone

If you enabled Find My iPhone through iCloud, you can use it to erase your device.

Go to icloud.com/#find.

If prompted, sign in with your iCloud Apple ID.

Click All Devices at the top of your browser window.

Select the device you want to erase.

Click "Erase [device]" to erase your device and its passcode.

Use the Setup Assistant on your device to restore the most recent backup.

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Answer 2

Feb 15, 2015 12:17 PM in response to ww_adh

hmm never heard of this problem and try checking your screen did you have a screen cover? with that the screen will have extra protection

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Answer 3

ww_adh Author

Level 1

20 points

Feb 15, 2015 12:20 PM in response to AryasDragneoneye

Yes, it has a smart cover. The glass is fine. It's not cracked or scratched.

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Answer 4

ww_adh Author

Level 1

20 points

Feb 15, 2015 1:27 PM in response to Demo

This is a good suggestion. I logged into iCloud, but it can't find my iPad, despite the fact that it's turned on (and actually attached to my computer right now).

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