2014 Macbook Pro Retina turns off randomly

Any update from Apple on this issue?

I have a MacBook Pro (Retina, 15-inch, Mid 2014) with similar issue:

During normal operation MBP screen turns black and shuts down.

It doesn't seem to happen on safe boot.

Can't find any "shutdown" string in the syslog output.

Tried SMC reset and OS reinstall - didn't help.

This seems to be a general MBP 2014 defect,

as I'm seeing a lot of similar posts for the same model.

Thanks.

Hey joe! Found this thread yesterday and I have the same issue. Please contact me at twitter @josefdolezal. I also found similar issue on iFixit: https://www.ifixit.com/Answers/View/357764/MBP+turns+off+Randomly+Without+Warnin g

https://www.ifixit.com/Answers/View/159057/MBP+turns+off+Randomly+Without+Warnin g

(These are two different threads)

I think we should contact Apple together, maybe some online magazine can help reach all the people with this issue.

I have the same issue on MBP 15 2015.

I did everything: reset SMC, reinstalling OS(this helped for 2 days)..

Hardware test passed..

But every morning i open my MBP it keeps turning off. Even when if i was lucky to pass the login screen, there may window popped up saying: Are you sure you want to switch off...?

but after about 10-15 min of try it starts to work normal for the rest of the day..

This is my first Mac computer for over 15 years PC use.

Should i need to switch back to PC?😕

i made a video of that...

https://www.youtube.com/watch?v=NYzsu-fQrRQ

Same problem here on a mid-2013 15in MBP with Intel GPU. Same behavior as shown in the original poster's video. Has been getting worse over the course of the last 9 months or so. It seems to be worse when computer is under thermal stress, but it does happen randomly even when computer is cool. It seems to happen less when on a hard desk, much more often when on my lap. It also will happen after I've put my computer to sleep and put it into my bag.

One thing to note that I'm not sure happened for OP was that when the computer "shuts off" the fans start going full tilt and I have to hold the power button to shut them off, and then hit power again to turn the machine back on.

Was that through Apple or did you go to a third party repair source? I bought mine used.

I will never do that again, I might never buy another Apple again after they flatly said they cant find a problem the first time I brought it in. It was pretty pathetic when they upgraded the OS and sent me home like that would fix it...

I’m experiencing the same issue with a Macbook Pro Retina 15” Mid 2014 OS X Sierra.

System powers off randomly, sometimes when hot other times when idle. Sometimes it just powers straight off other times screen flickers goes dark, fans kick in for about 5 seconds before powering off. Sometimes screen goes dark, fans come on full & doesn’t power off forcing manual shutdown. Problem is intermittent happening several times a day. It can happen when closing a window, clicking on a tool bar or typing into safari address bar or whist watching a video or during & after a cpu intensive task, it is totally random.

The system is however stable in safe mode and so far have not experienced this issue booted into recovery or at login screen. Other issues include, background startup image missing at login, corruption error on SSD from disk utility in safe mode which it is unable to fix. Disk utility shows everything is ok when booted into recovery, single or user mode. Hardware test ok, temperature & cpu ok. I have tried resetting the smc, nvram, wiping the hd & re-installing os x & turned off any unnecessary extensions & features but still the problem persists. Any solution to this problem other than forking out for a new machine would be appreciated!

This is an ifixit and so far all is good. I replaced the thermal grease on the cpu & heatsink. The old grease had leaked away from the cpu leaving bare contact with the heatsink. This probably caused the computer to randomly power off as its now working great.

Thanks, Tim. I also think it might be a problem with the heatsink. When my computer was shutting down randomly without any warning a few months ago, I found out that the heatsink is not correctly attached to the logic board. Also, even after fixing it, this computer began to shut down again after a month. I will post the result after replacing the thermal grease on my MBP.

I've been having similar issues over the past 3 months with my 15" MBP 2014. At first it was just irritating and eventually it prevented me from working on it all together. Tried all of the usual fixes, SMC, PRAM etc. finally came to the conclusion that it was the logic board, ordered some tools online and the finally arrived last week. I removed the logic board and baked it at 180'C to fix any possible micro fractures on the logic board. Afterward, I replaced the theremal paste between the processor and the heat sink and thoroughly dusted my laptop.

Switched it on and it performed the hardware test and it ran beautifully, managed to do some video editing and encoding all without a problem. Over the weekend everything went well, until this evening. In the space of 10min, my mac's crashed four times. I've done the SMC and PRAM fixes again to no avail. I am so disappointed.

My MBP is 2014 mid retina 15''. It frequently turned off. Changing the thermal grease didn't work. However, I found out that it doesn't turn off with Windows that I installed by the bootcamp. I think it might be a problem with the OSX.

I have been dealing with the same problem and have tried all the fixes listed here (except running windows, I bought a Mac... Id like to work on a Mac).

My MBP mid 2014 retina 15" was bought in the U.S. The issue is definitely related to Sierra, as that's when it started. I have done tons of research, and see a lot of people with the same thing. No definitive answers though.

My trouble shooting has included:

- Full clean install of OS and not putting any documents or software on. Still crashes.

- Replacement of fans by apple and assurance they are functioning properly. Still crashes.

- Cleaning out system and replacing cpu/gpu thermal paste. Still crashes.

- I have tons of temperature statistics, but am unable to define any pattern.

Let me know if there is something else that can be done. Or any info from apple.

Any info is helpful! Thanks!

My daughters 2011 MBP also randomly switches off as if an invisible finger presses the button usually soon after it boots. It wont boot at all just pressing the power switch, you have to reset the smc every time and it then might run for a few seconds or long enough to boot, log in then just to see a message “ are you sure you want to power down ?”

Oddly enough I managed to boot into the original O/S Cd and use the check hardware (insert cd + boot while holding down D key). I ran the extended test twice and it said everything was fine. I then restarted it and the same problems started all over again.

I’m hoping its just a flakey switch and not something at board level but the switch itself looks and feels physically fine.

If anyone else has had this occur and could mention how they fixed it that would be great.

Thanks.

Succedeva anche a me. Alla apple non mi hanno saputo dire nulla. Dopo una settimana di monitoraggio, lettura e interpretazione Log, ho visto sempre presente il Daemon di GooleUpdate nei leak memory. Ho disinstallato Chrome completamente (tramite Clean My Mac - ma qualunque altro programma di disinstallazione completa dovrebbe andare bene) Riavviato il Mac e il problema si è risolto. Ho sostituito Chrome con Opera (stesso motore web) e usato le estensioni di Chrome su Opera. A distanza di 10gg mai uno shutdown!

I am having the exact same problem on my mid 2014 MBP 15" Retina. It's been happening pretty much daily for the last 3 months. I can't find any pattern. Thought about replacing the battery. $200 vs. $2000, but after reading all the similar problems it seems like that won't do anything. My battery app shows that I have a healthy battery whatever that means.

I had the same Issue with the same machine.

In the end (I tried almost everything you can think of) I solved the problem by reapplying new thermal paste (Arctic Silver 5).

The shutdowns are caused by too much heat (emergency shut down) because of a bad thermal paste. Mine covered only about 50% of the CPU´s surface.

In fact, the temperatures showing in the temperature tools were not higher than normal, but reapplying thermal paste helped completely.

It´s easy in this model.

There are some youtube videos showing, how to to.

Ifixit is good for it too.