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I have just updated my iPad to IOS 8.1.3 when I now try to open the emails nothing comes up and then the app crashes and returns to the home page. What should I do?

I have just updated my iPad to IOS 8.1.3 when I now try to open the emails nothing comes up and then the app crashes and returns to the home page. What should I do?

iPad 2, iOS 8.1.3

Posted on Feb 17, 2015 5:33 PM

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1 reply

Mar 5, 2015 11:04 AM in response to hayley181

Since yesterday morning about 11:00 I have been having TERRIBLE email problems on this iPad 3G. Email comes in (I hear the sound) but nothing displays -- no folders, no content, no nothing in e-mail. The blank email screen shows up and then disappears after about 10 seconds, taking me back to the Home Screen.


Right now, the only way I can see email on this device is to log onto AOL via the AOL app.


I have been doing a lot of online reading about the problem. It has to do with iOS 8.1.3 and it affects older iPads and iPhones. I'm having no problems on my iPod touch, which -- fortunately -- is so old it cannot update its iOS 6.


I waited to update the iOS on this iPad until iOS 8 was "mature." That was about 2 weeks ago.

Anybody know know if Apple is aware? working on a solution?

I have just updated my iPad to IOS 8.1.3 when I now try to open the emails nothing comes up and then the app crashes and returns to the home page. What should I do?

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