Early 2013 rMBP (10,1) Freezes While Scrolling, Yosemite 10.2.2

Question

tedweiser55 Author

Level 1

10 points

Early 2013 rMBP (10,1) Freezes While Scrolling, Yosemite 10.2.2

MacBook Pro (Retina, 15-inch, Early 2013)

2.7 GHz Intel Core i7

16 GB 1600 MHz DDR3 (Factory installed)

Intel HD Graphics 4000 1024 MB

I installed 10.10.2 on January 28th. Since that time, I’ve been having this same problem, progressively more often:

While scrolling via two-finger trackpad swipe (always scrolling down), the computer freezes and completely locks up - no clock or pointer movement. If there is audio playing (iTunes), the audio acts like a scratched record and keeps blipping 1/2-second or so clips over and over. After about 30 seconds, the computer reboots itself. When it starts up, there is no crash report dialog that appears, nor is there a record of the crash in Console. Most of the time, the scrolling has been in Safari, but it has also happened while scrolling in Chrome, and in NewsBar (an RSS reader).

This behavior has been happening more frequently over the last week or so (at least a dozen times in the last week), which makes me concerned about a possible hardware issue.

I’ve:

Repaired Disk from recovery mode (no errors found)
Repaired Permissions from recovery mode
Queried the previous shutdown via Terminal (always -128)
Booted into Safe Mode (can't replicate there, but it happens at very random intervals, so I may not be in safe mode long enough)
Turned on and off other things people tried in various Apple threads
Disabled my two Safari Extensions
Run Apple Hardware Test (extended) (no errors)
Reset SMC
Reset PRAM/NVRAM

I back up several ways, so I’m not worried about losing my data. I have taken screenshots of the last few boots after panics, and I’ve run EtreCheck. I’ll post those details in a separate post below to keep this post shorter.

MacBook Pro with Retina display, Mac OS X (10.2.x) , 16GB/256

Posted on Feb 19, 2015 12:26 PM

Reply

Answer 1

tedweiser55 Author

Level 1

10 points

Feb 19, 2015 12:27 PM in response to tedweiser55

Here’s an EtreCheck report:

Start time: 20:25:57 02/18/15

Model Identifier: MacBookPro10,1

System Version: OS X 10.10.2 (14C109)

Kernel Version: Darwin 14.1.0

Time since boot: 18 minutes

Diagnostic reports

2015-01-23 garcon crash

2015-01-25 discoveryd crash

2015-01-27 QuickLookSatellite crash

2015-01-29 com.apple.WebKit.WebContent crash x3

2015-01-31 AdobeCrashDaemon crash

2015-01-31 SnagitHelper crash

2015-02-01 SnagitHelper crash

2015-02-02 Creative Cloud crash

2015-02-02 SnagitHelper crash

2015-02-04 Kernel gpuRestart

2015-02-04 SnagitHelper crash x2

2015-02-04 kextcache crash

2015-02-06 Kernel gpuRestart

2015-02-11 garcon crash

2015-02-12 SnagitHelper crash

2015-02-12 garcon crash

2015-02-15 garcon crash

2015-02-17 garcon crash

2015-02-18 CalendarAgent crash

2015-02-18 SnagitHelper crash x2

Log

Feb 18 20:07:50 BUG in process suhelperd[207]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)

Feb 18 20:07:51 utun_start: ifnet_disable_output returned error 12

Feb 18 20:07:52 OSUnserializeXML: syntax error near line 55

Feb 18 20:08:11 wl0: Roamed or switched channel, reason #8, bssid 70, last RSSI -67

Feb 18 20:08:27 BUG in process suhelperd[207]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)

Feb 18 20:10:53 process xrdd[68] caught causing excessive wakeups. Observed wakeups rate (per sec): 237; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45620

Memory: kernel_task (UID 0) is using 1435 MB

Daemons

com.bombich.ccc.scheduledtask.UUID

com.adobe.adobeupdatedaemon

com.backblaze.bzserv

com.microsoft.office.licensing.helper

com.bombich.ccc.scheduledtask.UUID

com.oracle.java.Helper-Tool

com.adobe.fpsaud

com.xrite.device.xrdd.plist

com.bombich.ccchelper

com.adobe.ARM.SMJobBlessHelper

com.bombich.ccc

Agents

ws.agile.1PasswordAgent

com.backblaze.bzbmenu

2BUA8C4S2C.com.agilebits.onepassword4-helper

com.bombich.ccc-user-agent

com.adobe.AdobeCreativeCloud

com.newsbar-app.loginhelper

com.wacom.wacomtablet

com.canon.MFManager

com.bombich.cccuseragent

com.xrite.device.softwareupdate.plist

com.techsmith.snagit.SnagitLaunchAtLogin

com.parallels.mobile.startgui.launchagent

com.oracle.java.Java-Updater

com.citrixonline.GoToMeeting.G2MUpdate

com.spotify.webhelper

com.amazon.music

com.amazon.cloud-player

com.google.keystone.user.agent

com.adobe.ARM.UUID

Bundles

/System/Library/Extensions/JMicronATA.kext

- com.jmicron.JMicronATA

/System/Library/Extensions/SiLabsUSBDriver.kext

- com.silabs.driver.CP210xVCPDriver

/System/Library/Extensions/SiLabsUSBDriver64.kext

- com.silabs.driver.CP210xVCPDriver64

/System/Library/Extensions/TabletDriverCFPlugin.bundle

- com.wacom.TabletDriverCFPlugin

/System/Library/Extensions/Wacom Tablet.kext

- com.wacom.kext.wacomtablet

/Library/Internet Plug-Ins/AdobeAAMDetect.plugin

- com.AdobeAAMDetectLib.AdobeAAMDetect

/Library/Internet Plug-Ins/AdobeExManDetect.plugin

- com.AdobeExManDetectLib.AdobeExManDetect

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

- com.adobe.acrobat.pdfviewer

/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

- com.adobe.acrobat.pdfviewerNPAPI

/Library/Internet Plug-Ins/AmazonMP3DownloaderPlugin101750.plugin

- N/A

/Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin

- com.coupons.plugin.mozilla-plugin

/Library/Internet Plug-Ins/CouponPrinter-Safari.webplugin

- com.coupons.plugin.safari-plugin

/Library/Internet Plug-Ins/Flash Player.plugin

- N/A

/Library/Internet Plug-Ins/JavaAppletPlugin.plugin

- com.oracle.java.JavaAppletPlugin

/Library/Internet Plug-Ins/net.juniper.DSSafariExtensions.plugin

- net.juniper.DSSafariExtensions.plugin

/Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

- com.microsoft.sharepoint.browserplugin

/Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

- com.microsoft.sharepoint.webkitplugin

/Library/Internet Plug-Ins/Silverlight.plugin

- com.microsoft.SilverlightPlugin

/Library/Internet Plug-Ins/WacomTabletPlugin.plugin

- com.WacomTabletPluginLib.WacomTabletPlugin

/Library/PreferencePanes/BackblazeBackup.prefPane

- com.backblaze.BackblazeBackup

/Library/PreferencePanes/Flash Player.prefPane

- com.adobe.flashplayerpreferences

/Library/PreferencePanes/JavaControlPanel.prefPane

- com.oracle.java.JavaControlPanel

/Library/PreferencePanes/WacomTablet.prefPane

- com.wacom.settingsPrefPane

/Library/QuickTime/CanonMJPEGAVI.component

- jp.co.canon.MJPEGAVIExporter

/Library/QuickTime/CanonMJPEGAVIDec.component

- jp.co.canon.CanonMJPEGAVIDec

/Library/QuickTime/CanonText.component

- jp.co.canon.Text

/Library/ScriptingAdditions/Adobe Unit Types.osax

- N/A

/Library/Widgets/Network Connect.wdgt

- net.juniper.widget.NetworkConnect

Library/Caches/com.apple.Safari/Extensions/1Password-2.safariextension

- com.agilebits.onepassword4-safari

Library/Caches/com.apple.Safari/Extensions/Adblock Plus-2.safariextension

- org.adblockplus.adblockplussafari

Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin

- com.citrixonline.mac.WebDeploymentPlugin

Library/Internet Plug-Ins/WebEx64.plugin

- com.cisco_webex.plugin.gpc64

Library/Widgets/iStat nano.wdgt

- com.iSlayer.iStatnanoV2.widget

Library/Widgets/RadarInMotion.wdgt

- com.kamalaboulhosn.radarinmotion2

dylibs

/usr/lib/libtlImageIO.dylib

/usr/lib/libtliremask40.dylib

Apps

/Applications/Dropbox.app

Contents of /System/Library/LaunchDaemons/com.apple.installer.osmessagetracing.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.apple.installer.osmessagetracing</string>

<key>LaunchOnlyOnce</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/System/Library/PrivateFrameworks/OSInstaller.framework/Resources/OSMes sageTracer</string>

</array>

<key>UserName</key>

<key>GroupName</key>

<string>wheel</string>

<key>WatchPaths</key>

<array>

<string>/var/db/.AppleDiagnosticsSetupDone</string>

</array>

</dict>

</plist>

Contents of /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.adobe.AAM.Startup-1.0</string>

<key>Program</key>

<string>/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility</string>

<string>-mode=logon</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>LaunchOnlyOnce</key>

<true/>

</dict>

</plist>

Contents of /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.adobe.AdobeCreativeCloud</string>

<key>Program</key>

<string>/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud</string>

<string>--showwindow=false</string>

<string>--onOSstartup=true</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of /Library/LaunchAgents/com.canon.MFManager.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.canon.MFManager</string>

<key>Program</key>

<string>/Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.oracle.java.Java-Updater</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>

<string>-bgcheck</string>

</array>

<key>StartCalendarInterval</key>

<dict>

<key>Minute</key>

<key>Weekday</key>

</dict>

<key>StandardErrorPath</key>

<key>StandardOutPath</key>

</dict>

...and 1 more line(s)

Contents of /Library/LaunchAgents/com.wacom.wacomtablet.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>EnvironmentVariables</key>

<dict>

<key>RUN_WITH_LAUNCHD</key>

</dict>

<key>KeepAlive</key>

<dict>

<key>SuccessfulExit</key>

<true/>

</dict>

<key>Label</key>

<string>com.wacom.wacomtablet</string>

<key>LimitLoadToSessionType</key>

<array>

<string>LoginWindow</string>

</array>

<key>Program</key>

<string>/Library/Application Support/Tablet/WacomTabletSpringboard</string>

<key>RunAtLoad</key>

<true/>

...and 4 more line(s)

Contents of /Library/LaunchAgents/com.xrite.device.softwareupdate.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.xrite.device.softwareupdate.plist</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/XRD Software Update.app/Contents/MacOS/XRD Software Update</string>

</array>

<key>RunAtLoad</key>

<key>StartCalendarInterval</key>

<dict>

<key>Minute</key>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.adobe.ARM.SMJobBlessHelper.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.adobe.ARM.SMJobBlessHelper</string>

<key>LaunchOnlyOnce</key>

<true/>

<key>MachServices</key>

<dict>

<key>com.adobe.ARM.SMJobBlessHelper.mach</key>

<true/>

</dict>

<key>OnDemand</key>

<key>Program</key>

<string>/Library/PrivilegedHelperTools/com.adobe.ARM.SMJobBlessHelper</string>

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.adobe.ARM.SMJobBlessHelper</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.adobe.adobeupdatedaemon</string>

<key>LaunchOnlyOnce</key>

<true/>

<key>Program</key>

<string>/Applications/Utilities/Adobe Creative Cloud/ElevationManager/AdobeUpdateDaemon</string>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.adobe.fpsaud.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.adobe.fpsaud</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud</string>

</array>

<key>StartInterval</key>

<key>KeepAlive</key>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.backblaze.bzserv.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>StandardOutPath</key>

<key>StandardErrorPath</key>

<key>Label</key>

<string>com.backblaze.bzserv</string>

<key>OnDemand</key>

<key>RunAtLoad</key>

<true/>

<key>KeepAlive</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Library/Backblaze.bzpkg/bzserv</string>

</array>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.bombich.ccc.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Disabled</key>

<key>Label</key>

<string>com.bombich.ccc</string>

<key>OnDemand</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.bombich.ccc</string>

</array>

<key>ServiceIPC</key>

<true/>

<key>Sockets</key>

<dict>

<key>MasterSocket</key>

<dict>

<key>SockFamily</key>

<key>SockPathMode</key>

<key>SockPathName</key>

...and 7 more line(s)

Contents of /Library/LaunchDaemons/com.bombich.ccc.scheduledtask.UUID.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Disabled</key>

<true/>

<key>Label</key>

<string>com.bombich.ccc.scheduledtask.UUID</string>

<key>OnDemand</key>

<key>ProgramArguments</key>

<array>

<string>/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccchelper.app/Contents/MacOS/ccchelper</string>

<string>cccRunImmediatelyOnLoad</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>ServiceDescription</key>

<string>CCC will copy the selected items from "rMBP 2TB" to "rMBP 2TB Backup". If you have backed up to this destination in the past, only items that have been modified since the last backup task will be copied.

• Files and folders unique to the destination will be moved to the Trash. Items that exist on the destination (e.g. from a previous backup) that you have excluded from the backup task will be moved to the Trash.

• Files on the destination will be updated only if they are newer on the source.

• Older versions of updated files will not be archived.

• CCC will prune archive content until 15 GB of free space is available on the "rMBP 2TB Backup" volume.</string>

<key>StandardErrorPath</key>

...and 212 more line(s)

Contents of /Library/LaunchDaemons/com.bombich.ccc.scheduledtask.UUID.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Disabled</key>

<true/>

<key>Label</key>

<string>com.bombich.ccc.scheduledtask.UUID</string>

<key>OnDemand</key>

<key>ProgramArguments</key>

<array>

<string>/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccchelper.app/Contents/MacOS/ccchelper</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>ServiceDescription</key>

<string>CCC will copy the selected items from "rMBP 2TB" to "rMBP 2TB Backup". If you have backed up to this destination in the past, only items that have been modified since the last backup task will be copied.

• Files and folders unique to the destination will be moved to the Trash. Items that exist on the destination (e.g. from a previous backup) that you have excluded from the backup task will be moved to the Trash.

• Files on the destination will be updated only if they are newer on the source.

• Older versions of updated files will not be archived.

• CCC will prune archive content until 15 GB of free space is available on the "rMBP 2TB Backup" volume.</string>

<key>StandardErrorPath</key>

<string>/Library/Logs/CCC.log</string>

...and 209 more line(s)

Contents of /Library/LaunchDaemons/com.bombich.ccc.scheduledtask.UUID.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Disabled</key>

<true/>

<key>Label</key>

<string>com.bombich.ccc.scheduledtask.UUID</string>

<key>OnDemand</key>

<key>ProgramArguments</key>

<array>

<string>/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccchelper.app/Contents/MacOS/ccchelper</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>ServiceDescription</key>

<string>CCC will copy the selected items from "rMBP HD" to "rMBP Portable Backup". If you have backed up to this destination in the past, only items that have been modified since the last backup task will be copied.

• Files and folders unique to the destination will be moved to the Trash. Items that exist on the destination (e.g. from a previous backup) that you have excluded from the backup task will be moved to the Trash.

• Files on the destination will be updated only if they are newer on the source.

• Older versions of updated files will not be archived.

• CCC will prune archive content until 15 GB of free space is available on the "rMBP Portable Backup" volume.</string>

<key>StandardErrorPath</key>

<string>/Library/Logs/CCC.log</string>

...and 248 more line(s)

Contents of /Library/LaunchDaemons/com.bombich.ccchelper.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.bombich.ccchelper</string>

<key>MachServices</key>

<dict>

<key>com.bombich.ccchelper</key>

<true/>

</dict>

<key>Program</key>

<string>/Library/PrivilegedHelperTools/com.bombich.ccchelper</string>

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.bombich.ccchelper</string>

</array>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>MachServices</key>

<dict>

<key>com.microsoft.office.licensing.helper.port</key>

<true/>

</dict>

<key>Label</key>

<string>com.microsoft.office.licensing.helper</string>

<key>OnDemand</key>

<true/>

<key>ProgramArguments</key>

<array>

<string>/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper</s tring>

</array>

<key>ServiceIPC</key>

<true/>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.oracle.java.Helper-Tool</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool</string>

</array>

<key>WatchPaths</key>

<array>

<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Update r.plist</string>

</array>

<key>SHAuthorizationRight</key>

<string>system.preferences</string>

</dict>

</plist>

Contents of /Library/LaunchDaemons/com.xrite.device.xrdd.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.xrite.device.xrdd.plist</string>

<key>RunAtLoad</key>

<true/>

<!--

<key>UserName</key>

<string>com.xrite.device.user.xrd</string>

<key>GroupName</key>

<string>com.xrite.device.group.xrd</string>

-->

<key>OnDemand</key>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/xrdd</stri ng>

</array>

</dict>

</plist>

Contents of Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.adobe.AAM.Scheduler-1.0</string>

<key>Program</key>

<string>/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility</string>

<key>ProgramArguments</key>

<array>

<string>/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility</string>

<string>-mode=scheduled</string>

</array>

<key>StartCalendarInterval</key>

<dict>

<key>Minute</key>

</dict>

</plist>

Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.adobe.ARM.UUID</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

</dict>

</plist>

Contents of Library/LaunchAgents/com.amazon.cloud-player.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>EnableTransactions</key>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.amazon.cloud-player</string>

<key>Program</key>

<string>/Applications/Amazon Cloud Player.app/Contents/MacOS/Amazon Music Helper</string>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of Library/LaunchAgents/com.amazon.music.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>EnableTransactions</key>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.amazon.music</string>

<key>Program</key>

<string>/Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper</string>

<key>RunAtLoad</key>

<true/>

</dict>

</plist>

Contents of Library/LaunchAgents/com.backblaze.bzbmenu.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.backblaze.bzbmenu</string>

<key>OnDemand</key>

<key>RunAtLoad</key>

<true/>

<key>KeepAlive</key>

<true/>

<key>ThrottleInterval</key>

<key>ProgramArguments</key>

<array>

<string>/Library/Backblaze.bzpkg/bzbmenu.app/Contents/MacOS/bzbmenu</string>

</array>

</dict>

</plist>

Contents of Library/LaunchAgents/com.bombich.ccc-user-agent.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Disabled</key>

<key>KeepAlive</key>

<true/>

<key>Label</key>

<string>com.bombich.ccc-user-agent</string>

<key>Program</key>

<string>/Applications/Carbon Copy Cloner.app/Contents/MacOS/CCC User Agent.app/Contents/MacOS/CCC User Agent</string>

<key>StandardErrorPath</key>

<string>/Users/USER/Library/Logs/CCC.log</string>

<key>StandardOutPath</key>

<string>/Users/USER/Library/Logs/CCC.log</string>

</dict>

</plist>

Contents of Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.citrixonline.GoToMeeting.G2MUpdate</string>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate</string>

</array>

<key>StartInterval</key>

</dict>

</plist>

Contents of Library/LaunchAgents/com.google.keystone.agent.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.google.keystone.user.agent</string>

<key>LimitLoadToSessionType</key>

<key>ProgramArguments</key>

<array>

<string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>

<string>-runMode</string>

<string>ifneeded</string>

</array>

<key>RunAtLoad</key>

<true/>

<key>StartInterval</key>

<key>StandardErrorPath</key>

<key>StandardOutPath</key>

</dict>

</plist>

Contents of Library/LaunchAgents/com.parallels.mobile.startgui.launchagent.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>ExitTimeOut</key>

<key>HopefullyExitsFirst</key>

<true/>

<key>Label</key>

<string>com.parallels.mobile.startgui.launchagent</string>

<key>ProgramArguments</key>

<array>

<string>/Applications/Parallels Access.app/Contents/MacOS/prl_deskctl_wizard</string>

<string>nopref</string>

</array>

<key>RunAtLoad</key>

</dict>

</plist>

Contents of Library/LaunchAgents/com.spotify.webhelper.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>Label</key>

<string>com.spotify.webhelper</string>

<key>KeepAlive</key>

<dict>

<key>NetworkState</key>

<true/>

</dict>

<key>RunAtLoad</key>

<true/>

<key>Program</key>

<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>

<key>SpotifyPath</key>

<string>/Applications/Spotify.app</string></dict>

</plist>

Contents of Library/LaunchAgents/ws.agile.1PasswordAgent.plist (XML document text)

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<dict>

<key>OnDemand</key>

<key>KeepAlive</key>

<true/>

<key>RunAtLoad</key>

<true/>

<key>Label</key>

<string>ws.agile.1PasswordAgent</string>

<key>Program</key>

<string>/Users/USER/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent</strin g>

<key>LimitLoadToSessionType</key>

</dict>

</plist>

Listeners

launchd: afpovertcp

kdc: kerberos

User login items

iTunesHelper

- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

WiFi Signal

- /Applications/WiFi Signal.app

Dropbox

- /Applications/Dropbox.app

Snagit

- /Applications/Snagit.app

1Password

- missing value

Google Drive

- missing value

ColorMunkiDisplayTray

- /Library/Application Support/Colormunki/Display/Tools/ColorMunkiDisplayTray.app

Hidden apps

.ROESEngineCache/UUID/ROESEngine.app

Safari extensions

1Password

Adblock Plus

Restricted files: 504

Reply

Answer 2

tedweiser55 Author

Level 1

10 points

Feb 19, 2015 12:28 PM in response to tedweiser55

Reply

Answer 3

tedweiser55 Author

Level 1

10 points

Feb 19, 2015 2:05 PM in response to tedweiser55

Bumping back to the first page....any help is appreciated.

Reply

Answer 4

tedweiser55 Author

Level 1

10 points

Feb 19, 2015 4:38 PM in response to tedweiser55

Just came back over to find the login screen instead of the screensaver running:

Reply

Answer 5

etresoft

Level 8

46,476 points

Feb 19, 2015 5:28 PM in response to tedweiser55

tedweiser55 wrote:

Here’s an EtreCheck report:

That's not any EtreCheck report that I ever wrote. Download EtreCheck from http://www.etresoft.com/etrecheck, run it, and paste the results here. EtreCheck is perfectly safe to run, does not ask for your password to install, and is signed with my Apple Developer ID.

Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise.

Reply

Answer 6

tedweiser55 Author

Level 1

10 points

Feb 19, 2015 6:38 PM in response to etresoft

Sorry for the confusion, lol! I did run EtreCheck and another terminal command, and pasted all of it together in a Pages document. I grabbed the wrong part when I pasted.

However, I just saw in another thread that Apple announced this afternoon that they are instituting a replacement program for issues like this:

http://www.apple.com/support/macbookpro-videoissues/

I'm dropping it off at the Apple Store tomorrow!

Reply

Answer 7

tedweiser55 Author

Level 1

10 points

Feb 24, 2015 12:13 PM in response to tedweiser55

Well, I've got my rMBP back. I dropped it off Friday evening at the Apple Store, and they sent it to the depot for service.

They ran the VST while I was there, and it didn't report any errors, but they said it would be repaired anyway because I was having the freeze-and-restart symptoms. I also asked them about getting a replacement display, since I had some mura spots. They agree to replace that because I am still under AppleCare.

It went to Houston and got repaired yesterday, delivered back to the store in Grand Rapids, MI today. When I picked it up, they told me that they also replaced the audio board, because it failed their testing. The symptom listed on the summary is "Internal Speaker - Distorted Audio-Sound" though I had not reported that as a symptom.

Anyway, it's working well in the ten minutes I've had it back. I'll report back if I have any problems, but things look promising at this point.

Reply

Answer 8

tedweiser55 Author

Level 1

10 points

Mar 1, 2015 5:33 AM in response to tedweiser55

I've had a few GPU hangs, which I can see in Console as .gpuRestart log files. They all have this same message:

Intel GPU Hang Summary

version 1.0.0

===========================================================================

-- Summary of Status for ALL Rings --

MAIN Ring is hung in a batch buffer <-- ROOT CAUSE!

This morning, I sat down to the login screen after a surprise restart during the night, again with no crash report. I will say, among the dozens of system crash-restarts over the last month or so, some variation of this line shows up above the BOOT line fairly frequently:

icbaccountsd: SOSCCThisDeviceIsInCircle SOSCCThisDeviceIsInCircle!!

I have no idea if that's a coincidence or not. So now I have a new logic board and new audio board, and I'm still having the problem. I'm not sure what my next steps should be here.

Here's a real EtreCheck report this time:

Problem description:

System Freeze followed by auto-restart without a crash log

EtreCheck version: 2.1.8 (121)

Report generated March 1, 2015 at 8:31:26 AM EST

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (Retina, 15-inch, Early 2013) (Technical Specifications)

MacBook Pro - model: MacBookPro10,1

1 2.7 GHz Intel Core i7 CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 518

Video Information: ℹ️

Intel HD Graphics 4000

Color LCD spdisplays_2880x1800Retina

NVIDIA GeForce GT 650M - VRAM: 1024 MB

System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 8:31:36

Disk Information: ℹ️

APPLE SSD SD512E disk0 : (500.28 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

rMBP HD (disk1) / : 499.05 GB (139.56 GB free)

Core Storage: disk0s2 499.42 GB Online

USB Information: ℹ️

Western Digital My Passport 0748 2 TB

EFI (disk2s1) <not mounted> : 210 MB

rMBP 2TB (disk2s2) /Volumes/rMBP 2TB : 2.00 TB (803.71 GB free)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Applications/Capture One.app

[not loaded] com.Leaf.driver.LeafFwXDriverMatcher (1.2.0d1) [Click for support]

/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) [Click for support]

/System/Library/Extensions

[not loaded] com.wacom.kext.wacomtablet (6.3.8 - SDK 10.9) [Click for support]

Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]

[running] com.canon.MFManager.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.wacom.wacomtablet.plist [Click for support]

[loaded] com.xrite.device.softwareupdate.plist [Click for support]

Launch Daemons: ℹ️

[running] com.adobe.adobeupda[redacted]aemon.plist [Click for support]

[running] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.backblaze.bzserv.plist [Click for support]

[running] com.bombich.ccchelper.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[running] com.xrite.device.xrdd.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.amazon.cloud-player.plist [Click for support] [Click for details]

[running] com.amazon.music.plist [Click for support]

[running] com.backblaze.bzbmenu.plist [Click for support]

[failed] com.bombich.ccc-user-agent.plist [Click for support] [Click for details]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.parallels.mobile.startgui.launchagent.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

[not loaded] ws.agile.1PasswordAgent.plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

WiFi Signal Application (/Applications/WiFi Signal.app)

Dropbox Application (/Applications/Dropbox.app)

Snagit Application (/Applications/Snagit.app)

1Password UNKNOWN (missing value)

Google Drive UNKNOWN (missing value)

ColorMunkiDisplayTray Application (/Library/Application Support/Colormunki/Display/Tools/ColorMunkiDisplayTray.app)

Internet Plug-ins: ℹ️

Default Browser: Version: 600 - SDK 10.10

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

net.juniper.DSSafariExtensions: Version: Unknown [Click for support]

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 25 Check version

User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

Safari Extensions: ℹ️

1Password

Adblock Plus

Open in Internet Explorer

3rd Party Preference Panes: ℹ️

Backblaze Backup [Click for support]

Flash Player [Click for support]

Java [Click for support]

WacomTablet [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

rMBP HD: Disk size: 499.05 GB Disk used: 359.48 GB

Destinations:

Time Machine Backups [Network]

Total size: 2.00 TB

Total number of backups: 47

Oldest backup: 2014-12-24 00:50:16 +0000

Last backup: 2015-03-01 12:48:35 +0000

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 499.05 GB X 3)

Top Processes by CPU: ℹ️

12% WindowServer

12% Messages

5% mds

2% hidd

1% com.apple.internetaccounts

Top Processes by Memory: ℹ️

498 MB bztransmit

429 MB Adobe Photoshop Lightroom 5

412 MB Safari

405 MB WindowServer

378 MB Dock

Virtual Memory Information: ℹ️

482 MB Free RAM

9.47 GB Active RAM

5.48 GB Inactive RAM

1.73 GB Wired RAM

9.64 GB Page-ins

233 KB Page-outs

Diagnostics Information: ℹ️

Mar 1, 2015, 08:08:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/SnagitHelper_2015-03-01-080847 _[redacted].crash

Feb 28, 2015, 11:59:29 PM Self test - passed

Feb 27, 2015, 04:53:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Aperture_2015-02-27-165341_[re dacted].crash

Feb 26, 2015, 06:31:44 PM /Library/Logs/DiagnosticReports/softwareupda[redacted]_2015-02-26-183144_[redac ted].cpu_resource.diag [Click for details]

Any help would be appreciated.

Reply

Answer 9

etresoft

Level 8

46,476 points

Mar 1, 2015 7:58 AM in response to tedweiser55

Can't do much more than keep taking it back until they fix it.

Reply