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Mac keeper says I have tapsnake virus! Is this real

(I have a Mac Air) A virus warning popped up from MacKeeper when i was on a website. It said i had a virus and to scan for one. I scanned it and this warning came up saying I have the tap snake virus. It then said to download a free program to get rid of it!!! Im scared now 😟 do i really have a virus?? it says i have a virus but is it lying

MacBook Air, iOS 8.1.3

Posted on Feb 19, 2015 8:12 PM

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Posted on Jul 4, 2017 6:24 PM

I had that situation too. Just don't trust it. Mac keeper says fake stuff. What they want is money. That is it. (If you want to get rid of mac keeper meassgaes try Avast mac security for free. No trails)

29 replies

Aug 23, 2017 10:14 AM in response to milodoggy54

you dont need to be scared at all, if you never installed anything suspicious or something that you didnt know what it is, you are most likely to not have a virus at all... and btw never install mackeeper, they are an adware, once you install it, they will seriously fill your mac with garbage and pop up, so for the love of anything holy, dont install mackeeper, never install it. And yes, it is of course lying, as far as i know, browser could chek your computer for any malware at all, lets start a move to avoid mackeeper at all cost mate. it will help anyone who are not really computer savvy avoid an adware to actually get inside their computer

Feb 20, 2015 1:16 PM in response to milodoggy54

What you describe doesn't sound like MacKeeper, though I suppose it could be. It may be a JavaScript scam that only affects your web browser, and only temporarily. There are several ways to recover.

1. Some of those scam pages can be dismissed very easily. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.

2. Press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.

3. From the Safari menu bar, select

Safari ▹ Preferences... ▹ Security

and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.

Close the malicious window or tab.

Re-enable JavaScript and close the preferences dialog.

4. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. None of the windows and tabs will reopen.

After closing the malicious page, from the menu bar, select

Safari Preferences... Privacy Remove All Website Data

to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

Feb 20, 2015 2:44 PM in response to milodoggy54

it says i have a virus but is it lying

"It" being MacKeeper? Yes.


Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.


If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.


If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.


  • If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
  • Quit the MacKeeper app if it is running.
  • Open your Applications folder: Using the Finder's Go menu, select Applications.
  • Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.

You will be asked to authenticate (twice):

User uploaded file

You do not need to provide a reason for uninstalling it:

User uploaded file

Just click the Uninstall MacKeeper button. You will be asked to authenticate again.


After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.


Mar 17, 2015 9:19 PM in response to Linc Davis

Thanks Linc, Number 4 worked for me. My wife clicked on an email and got one of those similar messages saying something about 'Snap Snake' virus was detected, I think it was http: macupdate... I looked for MacKeeper and didn't find it on my apps. Again, tip #4 helped me and saved me a trip to the Apple store because when I kept restarting my computer the same message came up when opening Safari, but I did my searching on Firefox and it opened ok.

Mac keeper says I have tapsnake virus! Is this real

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