Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

32 points

CONSOLE TEXT: Could someone PLEASE help me?

Hi all, I've had this problem for a long time where my MacMini becomes unresponsive and a spinning beachball appears. When the spinning beachballs appear I'm forced to wait until they go away but they return after a few minutes.

I tried re-installing Yosemite and that didn't do anything, but I DIDN'T erase the Mac's HDD.

I hope someone can help me!

26/02/2015 12:11:41.805 pm launchservicesd[52]: ___ZN13LSApplication32UnblockWaitingSyncronousLaunchesEi_block_invoke(), err=268435459 from mach_msg_send() : LASApplication.cp #3192 ___ZN13LSApplication32UnblockWaitingSyncronousLaunchesEi_block_invoke() q=com.apple.root.utility-qos

26/02/2015 12:11:41.949 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "da (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.950 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "de (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.950 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "en (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.950 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "en_AU (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.950 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "en_CA (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.950 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "en_CN (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.951 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "en_GB (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.951 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "en_IN (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.951 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "en_JP (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.951 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "en_US (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.951 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "es (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.951 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "fr (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.952 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "ko (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.952 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "nl (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.952 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "it (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.952 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "pt (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.952 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "pt_BR (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.952 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "pt_PT (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.953 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "ru (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.953 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "sv (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.953 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "tr (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:41.953 pm com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.domain.user.501) Service "com.apple.xpc.launchd.oneshot.0x10000009.AppleSpell" tried to hijack endpoint "Multilingual (Apple)_OpenStep" from owner: com.apple.xpc.launchd.oneshot.0x10000007.AppleSpell

26/02/2015 12:11:46.082 pm WindowServer[137]: disable_update_timeout: UI updates were forcibly disabled by application "ClamXav" for over 1.00 seconds. Server has re-enabled them.

26/02/2015 12:12:00.082 pm WindowServer[137]: disable_update_likely_unbalanced: UI updates still disabled by application "ClamXav" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

26/02/2015 12:12:16.726 pm WindowServer[137]: common_reenable_update: UI updates were finally reenabled by application "ClamXav" after 31.64 seconds (server forcibly re-enabled them after 1.00 seconds)

26/02/2015 12:12:16.747 pm ClamXav[295]: void CGSUpdateManager::log() const: conn 0xe903: spurious update.

26/02/2015 12:12:21.769 pm pkd[1173]: FCIsAppAllowedToLaunchExt [343] -- *** _FCMIGAppCanLaunch timed out. Returning false.

26/02/2015 12:12:27.314 pm Notes[1873]: Couldn't contact spell checker for U.S. English

26/02/2015 12:12:27.315 pm Notes[1873]: Suppressing further spell checker launch failure warnings

26/02/2015 12:12:27.561 pm AppleSpell[405]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

26/02/2015 12:12:27.562 pm AppleSpell[405]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

26/02/2015 12:12:44.528 pm com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

Posted on Feb 25, 2015 5:48 PM

50 replies

NewbMacUser Author

Level 1

32 points

Mar 8, 2015 12:46 AM in response to Yer_Man

Sorry, but which instructions? What am I supposed to do?

MadMacs0

Level 5

5,221 points

Mar 8, 2015 1:04 AM in response to NewbMacUser

NewbMacUser wrote:

Sorry, but which instructions? What am I supposed to do?

When I posted that suggestion over a week ago I thought perhaps Linc would visit here as you requested, but I don't think that's going to happen. He rarely responds to follow-up questions from anybody except the OP of the discussion and will often stop following threads for that reason. Not sure why he hasn't stopped by here yet.

At any rate, his second set of instructions are here.

BobHarris

Level 9

53,267 points

Mar 8, 2015 8:40 AM in response to NewbMacUser

Please post the EtreCheck output

<https://discussions.apple.com/docs/DOC-6174>

Old Toad

Level 10

207,679 points

Mar 10, 2015 11:01 AM in response to NewbMacUser

As asked previously download and run Etrecheck. Copy and paste the results into your reply. Etrecheck a diagnostic tool that was developed by one of the most respected users here (and recommended by Apple Support personnel) in the ASC to help identify the more obvious culprits.

NewbMacUser Author

Level 1

32 points

Mar 12, 2015 7:20 AM in response to Old Toad

Alright, I'll run Etrecheck as soon as I can, but I still feel like the Console text I posted would be more helpful.

Mar 12, 2015 7:29 AM in response to NewbMacUser

reset the pram How to Reset NVRAM on your Mac - Apple Support and smc Intel-based Macs: Resetting the System Management ... also clear out the launchagents and launchdeamons folders in macintosh hd/libary (which you get by clicking on finder which is the blue and white smiley face in the dock) clicking go in the menubar and clicking computer

MadMacs0

Level 5

5,221 points

Mar 12, 2015 10:47 PM in response to NewbMacUser

NewbMacUser wrote:

I still feel like the Console text I posted would be more helpful.

I think we've done all we can with the Console output. Most of the information in the All Messages output is strictly for information only. The system.log is where error messages are written and that's far more important to troubleshooting, but again it only tells us what went wrong and says nothing about third party software installations and failed processes that may be the root cause. EtreCheck will also tell us what kind of diagnostics reports are being produced as a result of such issues. Perhaps one of them holds the real answer.

MadMacs0

Level 5

5,221 points

Mar 12, 2015 10:52 PM in response to supportguy101

supportguy101 wrote:

clear out the launchagents and launchdeamons folders in macintosh hd/libary (which you get by clicking on finder which is the blue and white smiley face in the dock) clicking go in the menubar and clicking computer

That's an excellent way to totally disable much of your third party software. It won't be restored without re-install the software, so I would never recommend doing something like that to a user who doesn't really know what those are for.

NewbMacUser Author

Level 1

32 points

Mar 14, 2015 2:26 AM in response to supportguy101

Thanks supportguy101!

I've never tried resetting the NVRAM or resetting the System Management Controller before and I'm just learning what they are from the links you provided.

What makes you think doing this will help my Mac?

NewbMacUser Author

Level 1

32 points

Mar 14, 2015 3:51 AM in response to MadMacs0

Here's the EtreCheck log:

EtreCheck version: 2.1.8 (121)

Report generated 14 March 2015 8:41:14 pm AEDT

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

Mac mini (Mid 2011) with Intel HD Graphics 3000.

Mac mini - model: Macmini5,1

1 2.3 GHz Intel Core i5 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 512 MB

DELL ST2220L spdisplays_1080p

System Software: ℹ️

OS X 10.10.2 (14C1510) - Time since boot: 23:49:42

Disk Information: ℹ️

Hitachi HTS545050B9A302 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (65.41 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ℹ️

SIGMACHIP Usb Mouse

Sennheiser Communications Sennheiser USB headset

Apple Computer, Inc. IR Receiver

Logitech USB Keyboard

composite_device 15.52 GB

STORE N GO (disk1s1) /Volumes/STORE N GO : 15.52 GB (1.29 GB free)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Library/Extensions

[loaded] at.obdev.nke.LittleSnitch (4234 - SDK 10.8) [Click for support]

/System/Library/Extensions

[not loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Click for support]

[loaded] com.netralia.driver.VBMicDriver (1.0.0 - SDK 10.7) [Click for support]

[loaded] com.netralia.driver.VBSpeakerDriver (1.0.0 - SDK 10.7) [Click for support]

[not loaded] com.sony.driver.prs2 (1.0.3d1) [Click for support]

/Users/[redacted]/Downloads/LCC Installer-1.app

[not loaded] com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0) [Click for support]

Problem System Launch Agents: ℹ️

[failed] com.paragon-software.NTFS.SparkleUpdate.plist [Click for support]

[running] com.paragon.NTFS.notify.plist [Click for support]

Launch Agents: ℹ️

[running] at.obdev.LittleSnitchUIAgent.plist [Click for support]

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[running] com.rosettastone.rosettastonedaemon.plist [Click for support]

[not loaded] com.sony.ReaderDesktop.RunReaderDesktop.plist [Click for support]

[not loaded] com.teamviewer.teamviewer.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]

Launch Daemons: ℹ️

[running] at.obdev.littlesnitchd.plist [Click for support]

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.anchorfree.ajaxserver.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[loaded] com.teamviewer.Helper.plist [Click for support]

[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.valvesoftware.steamclean.plist [Click for support]

User Login Items: ℹ️

Dropbox Application (/Applications/Dropbox.app)

Little Snitch Configuration Application (/Applications/Little Snitch Configuration.app)

VLCStreamer Application (/Applications/VLCStreamer.app)

AirPlayitServerManager Application (/Applications/AirPlayit.app/Contents/Resources/AirPlayitServerManager.app)

Internet Plug-ins: ℹ️

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6[Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6[Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6[Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 Cannot contact Adobe

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.1.0[Click for support]

nplastpass: Version: 2.0.25 [Click for support]

Silverlight: Version: 4.1.10329.0 [Click for support]

JavaAppletPlugin: Version: Java 7 Update 51Check version

User internet Plug-ins: ℹ️

Picasa: Version: 1.0 - SDK 10.4 [Click for support]

Safari Extensions: ℹ️

LastPass

Audio Plug-ins: ℹ️

EcammAudioLoader: Version: 1.0.3 - SDK 10.8[Click for support]

CallRecorder: Version: v2.5.13 - SDK 10.8 [Click for support]

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Java [Click for support]

Logitech Control Center [Click for support]

Paragon NTFS for Mac ® OS X [Click for support]

Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 499.25 GB Disk used: 433.84 GB

Destinations:

TM [Local]

Total size: 999.54 GB

Total number of backups: 29

Oldest backup: 2014-05-22 07:11:26 +0000

Last backup: 2015-02-24 06:09:00 +0000

Size of backup disk: Too small

Backup size 999.54 GB < (Disk used 433.84 GB X 3)

Top Processes by CPU: ℹ️

9% soffice

7% WindowServer

3% Evernote

2% firefox

2% plugin-container

Top Processes by Memory: ℹ️

971 MB firefox

515 MB Finder

447 MB softwareupdated

369 MB WindowServer

241 MB Evernote

Virtual Memory Information: ℹ️

499 MB Free RAM

3.52 GB Active RAM

3.06 GB Inactive RAM

1.51 GB Wired RAM

4.74 GB Page-ins

131 KB Page-outs

Diagnostics Information: ℹ️

Mar 14, 2015, 07:49:48 PM /Library/Logs/DiagnosticReports/ufsd_NTFS.util_2015-03-14-194948_[redacted].cra sh

Mar 14, 2015, 03:13:54 PM /Library/Logs/DiagnosticReports/ufsd_NTFS.util_2015-03-14-151354_[redacted].cra sh

Mar 13, 2015, 08:46:49 PM Self test - passed

Mar 12, 2015, 08:32:28 PM /Library/Logs/DiagnosticReports/ufsd_NTFS.util_2015-03-12-203228_[redacted].cra sh

Mar 12, 2015, 06:44:09 PM /Library/Logs/DiagnosticReports/ufsd_NTFS.util_2015-03-12-184409_[redacted].cra sh

Mar 12, 2015, 02:05:10 PM /Library/Logs/DiagnosticReports/firefox_2015-03-12-140510_[redacted].hang

Mar 12, 2015, 02:05:10 PM /Library/Logs/DiagnosticReports/VLC_2015-03-12-140510_[redacted].hang

Mar 12, 2015, 01:48:58 PM /Library/Logs/DiagnosticReports/ufsd_NTFS.util_2015-03-12-134858_[redacted].cra sh

Feb 18, 2015, 04:04:28 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-18-160428_[redacted].panic [Click for details]

MadMacs0

Level 5

5,221 points

Mar 15, 2015 1:50 AM in response to NewbMacUser

First I wanted to let you know that I had system.log entries almost identical to yours a couple of days ago, but there was no slowdown of any kind at the time they appeared. I still have no idea what they relate to.

Your EtreCheck report seems to be pointing to one issue with Paragon NTFS. The sparkle LaunchAgent failure isn't a big deal (sparkle keeps track of updates) but those five crash reports on March 12 & 14 tell me something is wrong. Perhaps you need an update or just a re-install. In any case, that should not be happening.

Kernel panics are almost always a big deal, but since that one was before you noted this problem, it may not be related.

nplastpass, Flash Player and Silverlight plugins are all out-of-date and the last two have security related issues.

Not sure why you have Little Snitch Configuration launch at startup (I don't recall ever having that). Do you really need VLCStreamer Application and AirPlayitServerManager Application starting at login?

Make sure you recognize all the other third party software that's installed, that you still need it and it's up-to-date.

Steamclean has been known to cause issues for some users.

NewbMacUser Author

Level 1

32 points

Mar 15, 2015 11:27 PM in response to MadMacs0

Thanks for your reply MadMacs0.

I'm now trying to re-install Paragon NTFS for Mac as there is a new version that's been released.

The slowdowns that I'm experiencing aren't just slowdowns because my entire Mac becomes unresponsive and all I can do is move the spinning beachball around and wait for my Mac to become usable again.

NewbMacUser Author

Level 1

32 points

Mar 15, 2015 11:28 PM in response to MadMacs0

With the plugins you pointed to: "nplastpass, Flash Player and Silverlight plugins" I believe these are for Safari so how can I update these?

MadMacs0

Level 5

5,221 points

Mar 16, 2015 12:13 AM in response to NewbMacUser

NewbMacUser wrote:

The slowdowns that I'm experiencing aren't just slowdowns because my entire Mac becomes unresponsive and all I can do is move the spinning beachball around and wait for my Mac to become usable again.

But it's still a slow-down. Doesn't matter whether it's a fraction of a second or several seconds. As long as you can regain control of the computer without rebooting, it's not a freeze. It's exactly what I would see after a crash while the report is being prepared and written.

MadMacs0

Level 5

5,221 points

Mar 16, 2015 12:18 AM in response to NewbMacUser

NewbMacUser wrote:

With the plugins you pointed to: "nplastpass, Flash Player and Silverlight plugins" I believe these are for Safari

Actually, they are for all your browsers. That's why they are in /Library/Internet Plug-Ins/.

so how can I update these?

For Flash Player go to System Preferences->Flash Player->Updates tab and click the "Check Now" button.

For the other two, in EterCheck click [Click for support] next to each one and it will Google it for you.

CONSOLE TEXT: Could someone PLEASE help me?