Apple Event: May 7th at 7 am PT
The adware show as a dmg file
so how can i remove a the aware safely from my computer and the problem was that i accidentally downloaded something called handbrake.dgm and it open my chrome page to
search.strtpoint.com.
MacBook Pro, Mac OS X (10.6.8)
Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones.
Adware Medic won't run on 10.6.8 or earlier.
(123191)
i ejected the files but when i open safari and chrome to
search.strtpoint.com
so is it safely removed or is it still there
Go into the browsers' preferences and check what their homepages are; you may also need to close the website and open a different one before quitting the browser.
(123192)
it show this so do i just change the home page and does ejecting the adware remove it completely?
1. Yes.
2. If you followed only Apple's instructions and the adware is a recent variant, it may be partially or fully still installed.
(123194)
the adware just came today so if i do follow apple instructions does that mean that it can still be partially or fully installed?
Yes. If you still have trouble with it after following those, use the ones on The Safe Mac.
(123199)
When i do the mac settings it does not work cause i cant find it in my activity monitor, but in i went to finder i saw a device named intersallar and i ejected it and chrome now seems fine. So would just ejecting work? or will it still be there
If it works fine, you don't need to do anything else.
(123204)
Thank for help u saved the day for me
i cant download adware medic from safe mac then i can remove adware
