Hi there
I forgot my Apple ID and password and I live in Iran.
Apple is not represented in my country and my machine is broken. I need to open it.
Please help me.
My Device: iphone five S.
Serial number: 35*****004
iccid :89984320000515254722
<Personal Information Edited by Host>
iPhone 5s, null
This is a user-to-user forum hosted by Apple. You are only talking to other users here not Apple.
If you have "forgotten " your Apple id
This will help you recover it
How to find your Apple ID - Apple Support
and if you have forgotten the password
then
If you forgot your Apple ID password - Apple Support
and see this
Thank you all
Hello again
I bought this phone had a problem. And the password is not mine.
Apple is not represented in my country.
Now how can I solve my problem?
Excuse bad writing
You have encountered the 'Activation Lock' which is a feature which prevents anyone from using an iPhone without the original owners Apple ID and password. There is no way that you can use the device unless the original owner deletes it from their account or gives you the password. Apple will not be able to help you.
I forgot my Apple ID and password and I live in Iran.
