I bought a new iMac this week but am struggling with the WiFi as it intermittently drops. I have an HP notebook in the same room without any problems. It keeps on "looking for networks" it then connects and drops and starts again.

Question

I bought a new iMac this week but am struggling with the WiFi as it intermittently drops. I have an HP notebook in the same room without any problems. It keeps on "looking for networks" it then connects and drops and starts again.

I am connected to the internet but it keeps on dropping all the time, same with my email accounts. Other hardware is running well without any issues. I have gone through the Wi_Fi faultfinding tree but still the same. I have also spoken to a Apple sales consultant in the store that suggested the software be reloaded which could be the case but I doubt. Any ideas?????

iMac, OS X Yosemite (10.10.2), none

Posted on Feb 28, 2015 1:09 AM

Reply

Answer 1

dwb

Level 7

32,920 points

Feb 28, 2015 7:08 AM in response to johanfromjohannesburg

When Yosemite first shipped a lot of people where having WiFi connection problems and both the 10.10.1 and 10.10.2 updates targeted that issue. The situation is improving but not totally fixed yet. If your router isn’t an Apple Base Station definitely go online and see if there are any firmware updates for it. That did solve my problem when I got my new iMac. You might also benefit from changing the channel your router is using. Remember, if you bought the computer directly from Apple, you have 14 days to return it.

Reply

Answer 2

Old Toad

Level 10

207,715 points

Feb 28, 2015 10:47 AM in response to johanfromjohannesburg

This may be a long shot or may not apply but check out this article: Remove Bluetooth PAN Helps Resolve Wi-Fi Conflict in OS X Yosemite?

Reply

Answer 3

Mar 2, 2015 3:28 PM in response to johanfromjohannesburg

It looks like a suggestion by PurpleHaze259 in this thread might be helping people with an almost identical issue: iMac (late 2013) WiFi Issues on Yosemite 10.10.2

I'm yet to try it myself.

Reply