I am unable to watch Netflix on my iMac using Safari. I get the Error Code: S7363-1266-48444350 my monitor isn't HDCP complaint. Tried Chrome but got this Malware crap I had to remove.
Yosemite 10.10.2
iMac, OS X Yosemite (10.10.2)
Almost 3 weeks later and no response or solution?! 😠
Here's what Netflix says about the issue:
https://help.netflix.com/en/node/22497
As you indicated, you are getting an HDCP error. What model iMac are you using, and do you have an external display attached? If you have an external display, try removing it to see if the issue resolves itself.
I have an iMac that played Netflix on Safari with no problem previously. Since I was able to watch Netflix on another browser on the same iMac I'm going out on a limb and say it's an Apple problem.
A poster named Barney - 15E posted a possible workaround in:
HDCP error: can't play iTunes movies or netflix with yosemite
Enable the Develop menu in Safari's preferences, Advanced.
When using Netflix, In the Develop menu, select User Agent>Firefox - Mac.
Or, you can just install Firefox and use that for viewing Netflix.
User Agent is greyed out can't choose any.
Does the same issue occur if you create a new user account? If the is no longer present then that would tend to indicate you may have some other piece of software installed that is causing the issue.
Is the entire Develop menu greyed out, or just the user agent menu?
I get to Develop, then everything in the dropdown is grey. Am I the only person having this problem? What software could cause this?
Still no solution?!
A poster named Barney - 15E posted a possible workaround in:
HDCP error: can't play iTunes movies or netflix with yosemite
Enable the Develop menu in Safari's preferences, Advanced.
When using Netflix, In the Develop menu, select User Agent>Firefox - Mac.
Or, you can just install Firefox and use that for viewing Netflix.
This worked! I tried several other "fixes" but no luck. The Firefox agent worked but didn't display the movie controls (pause, fast forward, etc.) after a few seconds, so I switched to the Chrome agent and it now works great (fingers crossed). I did previously try installing google chrome but that didn't work either so I uninstalled it. I like this better because I can keep Safari as my browser. I should have known better than to fall prey to updates; something always goes screwy afterwards! That's what I like about windows, you can always hit restore; I don't use Time capsule on Mac. Thanks so much! Maybe someone should pass this info onto Netflix.
Just removing the external display solve my problem.
Thanks iCare!
There is very poor support by netflix.
They don´t answer at all and they don´t even care if things are going wrong.
Together with a small film stock is netflix not recommended.
They blame a second monitor but the true cause is Silverlight. When using Firefox I´m asked to install Silverlight again and again.
Without any success.
>>Just removing the external display solve my problem.
may be. But replacing a monitor is not an option. Netflix should fix that problem and modify the software that way, that the software runs on modern hardware.
Instead of sticking to MS Silverlight they should use HTML 5 e.g.
Greetings from Switzerland, Ronald Hofmann
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I get Error Code: S7363-1266-48444350 when trying to watch Netflix
