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iTunes store network problems

okay so when i try to run the itunes store it says something about a network problem... so i have no clue what to do and i have a CD pre-ordered that i havent been able to download and its making me mad does anyone know how to fix it ??

heres what the error thing says..

User uploaded file

Windows XP Pro

Posted on Oct 10, 2006 5:28 PM

Reply
39 replies

Oct 13, 2006 4:03 PM in response to YourMom_x3

I noticed if I hit ok, it keeps going anyways. But I also noticed that itunes stays running in the background when I close it, and to get it opened again i have to ctrl-alt-delete and kill it. I also noticed that i have a way big credit card bill coming so i should probably see this situation as a sign and leave this disorderly funnel alone.

Asus A7N8X-E Windows XP Pro Athlon XP 3200+

Oct 15, 2006 12:26 PM in response to YourMom_x3

I'm new to this Forum but I don't see an answer to this 'network connection refused' problem? I have same issue. I THOUGHT Apple was running ads knocking MicroSoft? Although justifiable, WHERE is the answer for this IF it's so simple???

I'm in AV sales/ install. Have set up MANY my customers w/ iTunes. HOPE they are NOT having same problem/ start calling me!!

Oct 15, 2006 11:05 PM in response to Sub.Hen

I can connect to the store and buy music, but for
some reason starting last night i get an error
message when downloading music saying "There was a
problem downloading "Music that you bought / bla bla
/ i love you". An unknown error occurred (-42018).
Please check that the connection to the network is
active and try again.
I reset my dsl modem, i reset my router, i plugged
directly into my modem, i rebooted 7 or 8 times... I
was gonna try on another computer to see if that
works, and the last idea i had was trying from my
mom's house, she has cable, woohoo my dsl is only
144k maybe i should always do that.
Anyways my connection is fine, i downloaded a song
from emusic just fine, i browsed the web, i found out
Zito blew the game, bla bla. I give up =(



my unknown error was -50 and i am clueless as to what is going on and am very upset considering this was the first time i ever purchased an album online.


Windows XP

Oct 17, 2006 9:50 PM in response to YourMom_x3

This is very frustrating. I checked the cable, i cleared the dns cache (as apple suggests), i then ran the diagnostic. This was what I got:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation DIM4500
iTunes 7.0.1.8

Current user is an administrator.

Network Adapter Information

Adapter Name: xxxxxxxxx
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: xxxxxxxxx
Default Gateway:xxxxxxxxxx
DHCP Enabled: Yes
DHCP Server: xxxxxxx
Lease Obtained: Tue Oct 17 21:24:32 2006

Lease Expires: Wed Oct 18 21:24:32 2006

DNS Servers: xxxxxxxxx

Network Connection Information

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.

Oct 18, 2006 11:19 AM in response to cdmello

I have found that if I turn off my Norton Firewall and open iTunes, It will access everything. After iTunes opens I turn the firewall back on. This has worked ever since I have installed 7.0.1.8 Yes it's an inconvienence, but it works.

iTunes store network problems

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