I have an iPad 2 running iOS 8. The email app is not working. The screen shows empty email box, then closes on its own. I have tried closing the app, turning ipad on and off and reset to no avail. Any other ideas? Thanks.

I know what I did to cause the issue. I received an email that was sent to a very large number of people. I tried to "Reply all" and the mail screen froze on the white background. I tried everything suggested in this thread and nothing fixed the issue. Unfortunately I couldn't try the upgrade because I am already upgraded to the latest version of iOS. What fixed it for me was a hard reset. I erased all settings and files and restored from the iCloud backup. Make sure you do the hard reset as soon as the issue happens because if you have iCloud backup activated, the phone will back itself up with the bad backup. If that happens you have to hard reset and start as a new phone.

THANK YOU~! Your suggestion fixed my mail app! I was planning on going to Apple store. You saved me!

I had the same problem and i am by no means a techie so I rely on this forum. I didn't want to delete my email or remove from the device just yet so i tried going into settings and just turning off the email account from mail settings. then i went back into the mail app and miraculously it worked. I'm not sure that will work for everyone but it was a harmless way to try and it worked.

I Had exactly the same problem And last time I made a reset I lost a lot of things so I did as you said with cloudmagic and it works very well. Thank you!

Very frustrating problem. I tried most suggestions posted to no avail including reboot, deleting and adding email profiles. What worked for me is going to settings, general, storage, manage storage, then select mail. There is a possibility to open email and or create email. Something happened and everything is working fine now. Not sure this solution works for everyone, but it is worth a try. I am on OS 9.0.2.

Just encountered same issue with my wife's iPad 2 - turned off both iCloud & gmail accounts, rebooted unit - turned on iCloud account, mail worked - turned on gmail account, mail working - hope this helps

I have an iPad 4 running iOS 9.2.1.

The email app is not working. I have tried opening the app but i can't, when i touch its icon, it jumped. turning ipad on and off and reset too.

How was your problem solved؟

I Had the same issue, and after updating iOS to no effect ans countless reboots, I tuned off my email accounts, by going into each one and sliding the button of the left from green to grey. This still did not remedy this issue. I then went to Fetch new Data, which was marked as Push , I then turned that button to off and opened the mail app again. The app now worked. I found an email that seemed to have hung my mail box which I deleted. I turned the email accounts back on and the Fetch new data to push, my mail app worked fine.

Have had this problem for months.

Then deleted my gmail email account, as recently suggested.

Everything worked straight away!

Hurrah!

!