Apple Event: May 7th at 7 am PT
Cannot sign out of Apple ID on iPad mini because of an associated email address that I want to change. I've already correctly made the new ID but it won't let me sign out because it keeps asking for the old password that I don't have. Going around and around… in circles!
Can someone please give me the instructions to complete this ridiculous task?
iPad Mini, iOS 8.1.3
Hi Macs-a-Millan,
I'm not sure I understand your question. Did you change an existing Apple ID (which is an email address) to a different email address? Or did you create a new Apple ID?
I'll include some basic information for you below, including a link to the Apple ID Support team. They will be able to access your account after verifying your identity and help you straighten this out.
Change your Apple ID - Apple Support
https://support.apple.com/en-us/HT202667
Contact Apple for help with Apple ID account security - Apple Support
https://support.apple.com/en-us/HT204169
Regards,
Judy
Cannot sign out of Apple ID on iPad mini...
