Powerbeats not charging

I agree. My pair was two months old and I was told to go through the 4 week repair process. The box I'm suppose to send them in hasn't come in for two weeks now. This has turned me off Apple 100%. terrible headphones. Terrible customer service.

I just got done talking to Apple Support about this and they got mine working again without me having to swap out (again). First - go into your phones Bluetooth section and forget your headphone device. After I reset mine,for some reason, freaked my phone out and would try searching for the headphones - even though they were on,etc - it will just save you a headache later. Instead of doing the "regular" reboot of 10 seconds - hold down the power and the volume down button for 20 seconds. Your headphones should go from a solid red to blinking red/white and then off. You should be able to start your headphones and reconnect to your phone after this.

I asked why the 20 seconds and not the 10 - apple support just said it was another way to reboot the headphones. Not sure why they don't let people know of the different ways to reset.

I had read somewhere that the powerbeats2 battery problems were caused by water/sweat coming into contact and causing corrosion - so for the powerbeats3 they built this "protection" that has an auto off feature to protect the battery - so that could be why it won't turn back on without a reset - its basically powering down to protect itself...I guess.

Hopefully this helps! I've also wrapped my microphone with cellophane and electrical tape to help with the water/sweat getting into the headphones - I'm hoping this will help

I had the same issue with my week old Beats Solo 3. I called tech support online and that got them working for a day and then back to issues. It would also disconnect out of no where. I ended up returning them for a new pair. No issues with new pair now. I think there might be a large batch of defective solo 3 wireless beats going around 😟

I am on my forth pair in 9 months. Not charging issue. I’m sick of it. If this pair goes out I’m starting a class action law suit. Since they refuse to refund my money. IThank God I still have my LG headset because it’s a 8 day period before I get the new ones from them. Which means that I’ve been with out them for a total of 24 days in a 9 month period. Do not by them. They SUCK!!!!!!!!

i got my powerbeats3 yesterday and i put them to charging for an hour and now they keep blinking when i try to turn them on

I am having the exact same issue as described by arnoale. I haven't had these for more than 2 months and all of a sudden they just don't work.

iMac

seems to be a trend they work for 2 months then stop working apple are sending me out a package to send them in for a straight swap

Mine just did the same thing today and I bought them in January. They were working fine yesterday, then boom won't turn on today. Apple is sending me a box to send them in for replacement.

I've had the same problem for the last 2 years. I've now had to replace my earphones 4 different times. Fortunately, Apple has been good about replacing them, but they have never offered a solution that prevents it from happening in the first place.

I had a similar problem, but while researching the issue I came across the http://your.beatsbydre.com/ site that suggested downloading the Beats Updater, and then running it. That appears to have done the trick. ... for now, at least.

I am having the same issue

That would be a bit of a fail for workout headphones lol

Was that english

Me to but I don't understand that if they know there is a problem with the charging port , we shouldn't have to wait