Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

EMAIL SCREEN GOES BLANK

When trying to retrieve my emails on my iPad, the screen goes blank.... HELP

iPad 2, iOS 8.1.3

Posted on Mar 4, 2015 2:22 AM

Reply
2 replies

Mar 4, 2015 5:46 AM in response to reinaldofromthe villages

I was trying to help another person with the same issue yesterday & this morning my email did the same thing. For me, the app appears to open then immediately closes & I am left looking at my background wallpaper.

I was then able to get into my email by double tapping the home button, swiping up the dark translucent window (crashed email app) then reopening the email app .

The only two emails I have set up are iCloud & gmail. I have since been going through all my gmail folders, deleting unnecessary emails & emptying the trash.

So far, so good but not sure why this started happening. Did you try closing all apps & then reopening the email?


iPad 2, iOS 8.1.3

EMAIL SCREEN GOES BLANK

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.