Apple Event: May 7th at 7 am PT
My iMessage has worked perfectly fine since I got my iPhone 6 at Christmas, but for some reason today it's stopped working for one specific contact who I iMessage pracfically daily. We've never had an issue before, and now I'm getting her iMessages from her email account instead? Does anyone know geo to fix this?
iPhone 6
Hello Savannh_Connelly,
It may help to delete the existing conversation with the affected contact. Additional troubleshooting steps can be found in the article linked below as well.
Delete existing conversations
If you can't send messages to a certain recipient, delete any conversations you have with them and try sending a new message. When you delete a conversation, you won’t be able to recover it. Make sure that you take a screenshot or forward any messages that you want to keep.
If you can't send or receive messages on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT204065
Regards,
Allen
iMessage suddenly not working for one contact
