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Macbook Pro Pinwheeling & Freezing

Problem description:

My mac began to pinwheel and run slowly a few weeks ago, I took it to the genius bar tonight and they checked the hard drive and said it was fine so it must be a software issue. They did a clean install of Yosemite but I am still having the pinwheel issue on the clean install of Yosemite. I tried a disk utility repair and it came back OK as well on the new install. Not sure what is causing the freezing.


EtreCheck version: 2.1.8 (121)

Report generated March 4, 2015 at 7:41:31 PM EST

Download EtreCheck from http://etresoft.com/etrecheck


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Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2-core

16 GB RAM Upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 405


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 0:30:52


Disk Information: ℹ️

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 749.30 GB (731.45 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Seagate Backup+ BK 1 TB

disk1s1 (disk1s1) <not mounted> : 32 KB

Back-Up (disk1s3) /Volumes/Back-Up : 500.00 GB (180.94 GB free)

Media (disk1s5) /Volumes/Media : 499.94 GB (493.96 GB free)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

Default Browser: Version: 600 - SDK 10.10

QuickTime Plugin: Version: 7.7.3


3rd Party Preference Panes: ℹ️

None


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

5% WindowServer

1% DesktopServicesHelper

1% mds_stores

1% launchd

1% mds


Top Processes by Memory: ℹ️

223 MB mds_stores

137 MB DesktopServicesHelper

137 MB com.apple.WebKit.WebContent

103 MB Finder

69 MB sandboxd


Virtual Memory Information: ℹ️

12.89 GB Free RAM

2.49 GB Active RAM

531 MB Inactive RAM

1.27 GB Wired RAM

1.24 GB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Mar 4, 2015, 07:03:01 PM Self test - passed

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9), iPhone 5s, iPad 3rd Gen, iMac

Posted on Mar 4, 2015 5:12 PM

Reply
1 reply

Mar 4, 2015 6:30 PM in response to Dman51

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Macbook Pro Pinwheeling & Freezing

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