Can't Figure Out Kernel Panic!
This has been on going for a little while now. The Machine info will be below. The machine is a 27 inch IMac, it's used in a business setting, so as of now it is managed with Profile Manager. The Machines are imaged using deploy studio, but only one seems to have the Kernel panic's. We have tried formatting the drive and doing a fresh reinstall using internet recovery. and then manually setting it up instead of imaging it and we get the same results.
We have narrowed down that the kernel panics happen when dragging files from a finder window to another finder window or to the desktop, or even network drives. almost 90% of the kernel panics happen when moving/shifting files around. Any insight would be greatly appreciated.
Machine info:
System Profile:
Model: iMac14,2, BootROM IM142.0118.B07, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.15f7
Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f4 15112, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD WD10EZES-40UFAA0, 1 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.10
Model: iMac14,2, BootROM IM142.0118.B07, 4 processors, Intel Core i5, 3.2 GHz, 8 GB, SMC 2.15f7
Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453220
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f4 15112, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD WD10EZES-40UFAA0, 1 TB
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.10
Kernel Panic Report:
Anonymous UUID: 4F10B922-9485-8F73-50AE-DBAF1D154880
Wed Mar 4 09:44:55 2015
panic(cpu 3 caller 0xffffff80146dcc1d): Kernel trap at 0xffffff7f9500457b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000006473702e9a, CR3: 0x00000001c3b99059, CR4: 0x00000000001606e0
RAX: 0x0000006473702e9a, RBX: 0xffffff8029362968, RCX: 0x0000000003000000, RDX: 0xffffff8029362968
RSP: 0xffffff813a40a930, RBP: 0xffffff813a40b190, RSI: 0x0000000000000010, RDI: 0xffffff8029362968
R8: 0xffffff813a40b1a0, R9: 0x000000000000000c, R10: 0x0000000000000270, R11: 0x0000000000000040
R12: 0x0000000000000001, R13: 0xffffff813a40a968, R14: 0x0000006473702e72, R15: 0xffffff813a40b1a0
RFL: 0x0000000000010202, RIP: 0xffffff7f9500457b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000006473702e9a, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff813a40a5c0 : 0xffffff8014623139
0xffffff813a40a640 : 0xffffff80146dcc1d
0xffffff813a40a810 : 0xffffff80146f4486
0xffffff813a40a830 : 0xffffff7f9500457b
0xffffff813a40b190 : 0xffffff7f95035373
0xffffff813a40b1d0 : 0xffffff7f95027395
0xffffff813a40b270 : 0xffffff7f9502f0f2
0xffffff813a40b2d0 : 0xffffff7f9502e8f2
0xffffff813a40b3d0 : 0xffffff7f95032e19
0xffffff813a40b470 : 0xffffff7f950084e0
0xffffff813a40b570 : 0xffffff7f950122ac
0xffffff813a40b710 : 0xffffff7f9500ac5c
0xffffff813a40b9f0 : 0xffffff80147fe3a7
0xffffff813a40bad0 : 0xffffff80147f56d0
0xffffff813a40bb70 : 0xffffff80147e7775
0xffffff813a40bc20 : 0xffffff80147e8032
0xffffff813a40bf50 : 0xffffff8014a419f3
0xffffff813a40bfb0 : 0xffffff80146f4c86
Kernel Extensions in backtrace:
com.apple.filesystems.smbfs(2.0.3)[EC68D5F4-45EA-379A-B723-AEEDE9C94055]@0xffff ff7f94ff5000->0xffffff7f95040fff
dependency: com.apple.kec.corecrypto(1.0)[DB137B94-65D2-32AF-B5BC-80A360E104C3]@0xffffff7f9 4fa9000
dependency: com.apple.kext.triggers(1.0)[A7018A2E-1C0C-37B8-9382-67786A396EAF]@0xffffff7f94 ff0000
BSD process name corresponding to current thread: Finder
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Wed Dec 17 19:05:52 PST 2014; root:xnu-2422.115.10~1/RELEASE_X86_64
Kernel UUID: 45486BF2-BDDE-34CB-8C71-606FF3FE181B
Kernel slide: 0x0000000014400000
Kernel text base: 0xffffff8014600000
System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)
System uptime in nanoseconds: 29291933677012
last loaded kext at 271927322080: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7f96c5a000, size 65536)
last unloaded kext at 332209489243: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7f96c5a000, size 57344)
loaded kexts:
com.apple.filesystems.smbfs
2.0.3
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleBluetoothMultitouch
80.14
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.driver.ApplePlatformEnabler
2.0.9d7
com.apple.driver.AGPM 100.14.34
com.apple.driver.X86PlatformShim
1.0.0
com.apple.filesystems.autofs
3.0
com.apple.iokit.IOBluetoothSerialManager
4.2.7f4
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleHDA
2.6.3f4
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.7f4
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.GeForce 8.2.6
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleBacklight
170.4.11
com.apple.driver.AppleMCCSControl
1.2.5
com.apple.driver.AppleMikeyDriver
2.6.3f4
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleIntelHD5000Graphics
8.2.8
com.apple.driver.AppleIntelFramebufferAzul
8.2.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub
683.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.6.0
com.apple.iokit.AppleBCM5701Ethernet
3.8.1b2
com.apple.driver.AppleUSBXHCI
683.4.0
com.apple.driver.AppleSDXC
1.5.2
com.apple.driver.AirPort.Brcm4360
842.21.65
com.apple.driver.AppleAHCIPort
3.0.5
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleBluetoothHIDKeyboard
170.15
com.apple.driver.AppleHIDKeyboard
170.15
com.apple.driver.IOBluetoothHIDDriver
4.2.7f4
com.apple.driver.AppleMultitouchDriver
245.13.1
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily
1.9.7fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.7f4
com.apple.iokit.IOBluetoothFamily
4.2.7f4
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.iokit.IOAcceleratorFamily
98.24
com.apple.nvidia.driver.NVDAGK100Hal
8.2.6
com.apple.driver.AppleThunderboltEDMSink
2.1.3
com.apple.nvidia.driver.NVDAResman
8.2.6
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.AppleHDAController
2.6.3f4
com.apple.iokit.IOHDAFamily
2.6.3f4
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.driver.AppleSMBusController
1.0.12d1
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginFamily
5.7.1d6
com.apple.iokit.IOSurface
91.1
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.AppleGraphicsDeviceControl
3.6.22
com.apple.iokit.IOAcceleratorFamily2
98.24
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.7
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.3.1
com.apple.iokit.IOEthernetAVBController
1.0.3b4
com.apple.iokit.IOUSBFamily
686.4.1
com.apple.iokit.IO80211Family
640.36
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.driver.AppleEFINVRAM
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11.2
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto
1.0
iMac (27-inch, Late 2013), OS X Mavericks (10.9.5)