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iphone won't connect to mac airbook

My iPhone 6 won't connect to my new Mac Airbook. Ive tried both USB ports, 2 different cords. When I plug my phone in nothing happens - doesn't ask me to trust/not trust. After 30 seconds or so, an iTunes alert pops up that the device has timed out. Any suggestions?

MacBook Air, iOS 8.1.3, iphone 6

Posted on Mar 6, 2015 6:35 PM

Reply
1 reply

Mar 8, 2015 1:34 PM in response to amurph82

Hi, amurph82.


Thank you for visiting Apple Support Communities.


I understand that you are receiving device timed out alerts in iTunes. These are usually related to some type of USB conflict. Here is a troubleshooting article that I would go through for this specific issue.


iTunes: Resolve USB-related alerts

http://support.apple.com/en-us/HT203843


-Jason H.

iphone won't connect to mac airbook

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