aol virus

yes-

i am one of the old fogies that still has an aol account.

when i went to sign into my mail this morning, my macbook pro sent up a screen message that says "your computer has detected a virus" and wanted me to click on a button to ?clean the virus/scan computer and clean the virus.

i did NOT click that button/allow that to happen.

i'm not aware that macs send that message and thought perhaps it was malware or spyware or something.


that having been said, i can sign into aol, but i cannot retrieve my mail when i go to the mail section.

aol mail also NOT coming through via my iPhone.


is it legitimate that mac found a virus?

i was able to sign into my aol mail via my old iPad, but shortly after retrieving it, the iPad kind of shut down/restarted.


i assume someone has hooked a virus into aol?

anyone have further information?

how should i proceed?


thanks,

anthony

MacBook Pro, OS X Mountain Lion (10.8.2), 2.9 Ghz Intel Core i7 8GB 1600 MHz

Posted on Mar 7, 2015 4:17 AM

Reply
7 replies

Mar 7, 2015 4:49 AM in response to anthonyitaliano

Do NOT install MacKeeper.


Please review the options below to determine which method is best to remove the Adware installed on your computer.


The Easy, safe, effective method:

http://www.adwaremedic.com/index.php


If you are comfortable doing manual file removals use the somewhat more difficult method:

http://support.apple.com/en-us/HT203987


Also read the articles below to be more prepared for the next time there is an issue on your computer.

https://discussions.apple.com/docs/DOC-7471

https://discussions.apple.com/docs/DOC-8071

http://www.thesafemac.com/tech-support-scam-pop-ups/

Mar 7, 2015 4:33 AM in response to anthonyitaliano

anthonyitaliano wrote:


yes-

i am one of the old fogies that still has an aol account.

when i went to sign into my mail this morning, my macbook pro sent up a screen message that says "your computer has detected a virus" and wanted me to click on a button to ?clean the virus/scan computer and clean the virus.

i did NOT click that button/allow that to happen.

i'm not aware that macs send that message and thought perhaps it was malware or spyware or something.


That is clearly a SCAM. You did the correct thing by not clicking on that invitation to disaster.


I would contact AOL technical support.


Ciao.

Mar 7, 2015 5:07 AM in response to Matt Clifton

one other stupid question:


does the fact that my aol mail is not working appropriately and the original pop saying my mac has a virus 2 separate issues that are unrelated?

is that just coincidence?


i assume that my aol mail is not working correctly on my mac book pro and iPhone because of an AOL issue?

please forgive the stupid questions. thanks again.

a-

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aol virus

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