Level 1

4 points

my mac is too slow

I have a macbook pro over time it is getting slower and slower. it takes a while to start with may be 2/3 times password requests then a struggle while working on it... may I have some advise please

EtreCheck version: 2.1.8 (121)

Report generated 8 March 2015 01:29:22 GMT

Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 277

Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 17 days 4:1:37

Disk Information: ℹ️

APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (342.46 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online

HL-DT-ST DVDRW GS31N

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.leapfrog.codeless.kext (2) [Click for support]

[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) [Click for support]

[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) [Click for support]

Problem System Launch Agents: ℹ️

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

4 processes killed due to memory pressure

Problem System Launch Daemons: ℹ️

[killed] com.apple.ctkd.plist

[killed] com.apple.periodic-monthly.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

4 processes killed due to memory pressure

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[running] com.amazon.cloud-player.plist [Click for support]

[running] com.leapfrog.connect.monitor.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

MyTomTomSA UNKNOWN Hidden (missing value)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Dropbox UNKNOWN Hidden (missing value)

Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

Dropbox Application (/Applications/Dropbox.app)

Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

EPPEX Plugin: Version: 10.0 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]

AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

User internet Plug-ins: ℹ️

RealPlayer Plugin: Version: Unknown

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Growl [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

10% WindowServer

7% AdobeReader

7% com.apple.WebKit.Networking

3% Safari

1% hidd

Top Processes by Memory: ℹ️

150 MB AdobeReader

129 MB Mail

120 MB Safari

94 MB Finder

64 MB Skype

Virtual Memory Information: ℹ️

27 MB Free RAM

805 MB Active RAM

776 MB Inactive RAM

990 MB Wired RAM

58.78 GB Page-ins

3.59 GB Page-outs

Diagnostics Information: ℹ️

Mar 7, 2015, 12:41:29 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-07-124129_[ redacted].hang

Mar 7, 2015, 12:41:28 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-07-124128_[redacted].hang

Mar 7, 2015, 12:35:12 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-07-123512_[redacted].cpu_resource.diag [Click for details]

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.2)

Posted on Mar 7, 2015 6:56 PM

22 replies

Linc Davis

Level 10

209,739 points

Mar 9, 2015 3:47 PM in response to AmrSamy

Would this reinstall OS X, or thats something different?

It's different. You don't need to reinstall the OS.

Any recommendations for RAM updates?

I don't know that you need a RAM update. If the Memory Pressure graph in Activity Monitor always stays in the green zone, you have enough memory. I hope you don't believe the nonsense on this site that more than 4 GB is always required to run Yosemite adequately. Sometimes it is, but that depends on the usage pattern.

AmrSamy Author

Level 1

4 points

Mar 9, 2015 4:01 PM in response to Linc Davis

Linc....

Actually the activity Monitor is showing that

Kernel_task is currently 486.3 MB (from 2.0 GB)

Wired Memory 628.5 MB (from 1.01 GB)

Linc Davis

Level 10

209,739 points

Mar 9, 2015 4:05 PM in response to AmrSamy

Normal.

AmrSamy Author

Level 1

4 points

Mar 9, 2015 4:08 PM in response to Linc Davis

Linc

Shall I do "Step F" that you suggested?

Linc Davis

Level 10

209,739 points

Mar 9, 2015 4:16 PM in response to AmrSamy

I'm not sure that there's any more for me to do here. I suggested Step F because I thought it might help. Good luck.

AmrSamy Author

Level 1

4 points

Mar 9, 2015 4:23 PM in response to Linc Davis

Thank you Linc and everyone else who replied....

etresoft

Level 9

56,656 points

Mar 9, 2015 6:34 PM in response to AmrSamy

AmrSamy wrote:

Actually the activity Monitor is showing that

Kernel_task is currently 486.3 MB (from 2.0 GB)

Wired Memory 628.5 MB (from 1.01 GB)

Those values are not significant. Your kernel usage will go up and down. Same with wired memory. Activity Monitor only report the status of your machine while you are looking at it. To see what is really going on, you have to run Activity Monitor while your machine is slow. If your machine is like other 4 GB machines running Yosemite, it may take some time just for Activity Monitor to launch in these situations.

Your machine has been cannibalizing itself due to insufficient memory. That is what it is supposed to do when it runs out of RAM. But if your machine is running slowly, and is clearing saying that it is running low on memory, then you need more memory.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my mac is too slow