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Iphone 4s stuck on apple logo and goes to black screen

My IPhone 4s crashed and everytime I try to turn it on it gets stuck on the apple logo screen and then goes black in a couple of minutes and doesn't turn on. PLS help.

iPad, iOS 8.1

Posted on Mar 15, 2015 12:11 PM

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Question marked as Top-ranking reply

Posted on Mar 16, 2015 11:32 AM

First of all, make sure that it is fully charged (charge for at least 30 minutes). Second, hold down the home and the sleep/wake button simultaneously for 10 - 20 seconds until the apple logo appears. If nothing works, try to backup the phone (if possible) and put the phone into recovery mode. To get that, open itunes and connect the phone to the computer. Press and hold the Home button and the Sleep/Wake button at the same time. As soon as the screen goes black, release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode. You can now restore the iPhone using iTunes.

6 replies
Question marked as Top-ranking reply

Mar 16, 2015 11:32 AM in response to Jimmy568

First of all, make sure that it is fully charged (charge for at least 30 minutes). Second, hold down the home and the sleep/wake button simultaneously for 10 - 20 seconds until the apple logo appears. If nothing works, try to backup the phone (if possible) and put the phone into recovery mode. To get that, open itunes and connect the phone to the computer. Press and hold the Home button and the Sleep/Wake button at the same time. As soon as the screen goes black, release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode. You can now restore the iPhone using iTunes.

Iphone 4s stuck on apple logo and goes to black screen

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