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Level 1

31 points

Force Touch trackpad stopped working

I came home this evening to find that no haptic feedback is occurring when I click with my Early 2015 13" Retina Macbook Pro. I've only had it for 3 days.

Thankfully, I can still click because I had "Tap to click" selected under System Preferences > Trackpad > Point & Click.

Changing Click Pressure in the same window did not turn on haptic feedback. Deselecting and selecting "Force Click and haptic feedback" did not turn it back on. I have also logged out and restarted to no avail. Even in the screen to select the user to log in as, no clicks are registering. I have to type in the first few characters of the user name I want to login as for it to even select.

Am I stuck with returning this machine?

MacBook Pro with Retina display, OS X Yosemite (10.10.2)

Posted on Mar 15, 2015 8:20 PM

Best reply

Community User

Posted on Jul 19, 2018 1:16 AM

Same here dude.

In my case I had an system error, I could not shut down properly my MacBook Pro. Just like you restart did not help at all. I had to shut it down and power it up again. After that my trackpad worked properly.

I think it was some kind of software failure, since now my trackpad works fine.

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51 replies

Nov 7, 2016 3:53 AM in response to jbjose80

I just had the same issue. Shutting down then turning back on fixed the problem. Restarting did not fix it.

Thanks for the tip jbjose80.

moberh

Level 1

4 points

Nov 28, 2016 1:50 AM in response to jbjose80

Same problem for me on a 13" retina MBP early 2015, running OSX 10.11.6

This happened first for me today, after using it for 8 months. I was streaming a video via VLC, browsing Safari, and had 2 idle virtualbox sessions then closed the lid. On opening the lid the next day, the haptic feedback and force touch failed.

Shutdown + Start fresh resolved it. I checked the process list ("ps -ef") before and after the shutdown, but could not see any obvious process that would have crashed before and run after the shutdown. Fortunately I had "tap to click" on. I couldn't find any HSSPI errors in the Console Logs, where would these show up ?