"Notes" field on Contacts app is not displaying full notes; any solution?

Hi GadgetGuru72,

If you are having issues with your Contacts Notes field not displaying correctly, you may want to try some things to troubleshoot.

First, quit all running applications and test again -

Force an app to close in iOS

Next, I would try restarting and if needed resetting the iPhone -

Restart or reset your iPhone, iPad, or iPod touch

If the issue is still present, you may want to restore the iPhone as a new device -

How to erase your iOS device and then set it up as a new device or restore it from backups

Thanks for using Apple Support Communities.

Best,

Brett L

I’ve listed a few (well, 3) workarounds for the ‘Notes Field in Contacts is Truncated in High Sierra’ problem here:

https://discussions.apple.com/thread/8257091

or search “High Sierra Contacts Truncation Problem Workaround.”

Hopefully this will help you manage the bug until Apple gets around to fixing the truncation issue.

I have had the same problem.

Turn of the contacts link under "Facebook" (or any other app with adress information) under settings. If it is turned on, iPhone (by some reason) shows the facebook profile and not the contacts profile.

I have this same problem on my iMac desktop (late 2015 OS 10.13.2). Once a note in Contacts gets over a few lines, the bottom part disappears as soon as I am finished typing it, both in the Edit and non-edit mode. The only way to bring it back is to delete a character in the note, which makes it pop into view. Another action and it disappears again. But when I look at the note on my synced iPhone, it is all there.

The Facebook contacts thing doesn't work for me. No Facebook app. I don't even subscribe to Facebook. And have rebooted iMac many times but same problem continues, from a long time back.

Same issue for me. I noticed that when I added text to a contact's notes on iPhone 7 (iOS 11.2.2) and also on Macbook Pro (Retina, 15-inch, Late 2013, MacOS 10.13.2) it only showed the first few sentences when I am viewing on the Mac using the Contacts app.

I thought that the notes weren't syncing, but they are - it's just that when viewing on the Mac, after the first few sentences/paragraphs, the text is cut off and not visible on the screen despite there being lots of space available and no scroll bar showing or anything.

It's specifically a Mac Contacts issue (not related to iOS or syncing) - I confirmed this by adding a contact just on Mac and the same issue occurs.

Temporary workaround and video showing the issue
To see the full note on Mac, I click the Edit button and then click in the contact's notes field - and then add a space, or delete a character - and the full note magically appears.

I created a short video to show the bug and the temporary workaround which makes it a lot clearer. I can't upload videos in this comment for some reason, so I've posted it to YouTube at:
https://youtu.be/65Arjv3ueOE

I don't know how to report bugs to Apple for a proper investigation so if anyone knows how, please do so. This bug was initially reported nearly 3 years ago!

I have the exact problem described by kllewyMac. This problem has been happening for several years on my MacBook Pro and my iPhone 6. It is very irritating when I cannot read my own notes in Contacts. I had enough so I went searching to see if there is a solution. It would be great if Apple addressed this in an upcoming update.

first save the number without any notes, then go back to the number and check, now you should be able to add the notes, i had this issue when trying to add a new contact, but in the notes column you would not be allowed to enter when you are creating the contact for the first time.

hope it works for you

I have exactly the same problem and nobody can help me. Did you find a solution?, the only thing I found is that if you put your iphone/ipad horizontal then you can see the whole note. I tryed the 3 steps and I still have the same problem.

Erase device, setup as new...worked for me.

This solution, to turn off "contacts" within the Settings for Facebook, solved it.

Thank you! That worked!

Thanks, that was the best fix ever!!!

Further detail - the version of Contacts that still has this bug is: Version 11.0 (1808.6).

Any indication of whether Apple is working on, or has, a fix for this problem?