I cannot receive any iMessages using my phonenumber and it wont let me choose it as an option, then i restarted my phone and it says I have no service.

Question

I cannot receive any iMessages using my phonenumber and it wont let me choose it as an option, then i restarted my phone and it says I have no service.

A few days ago I reset my apple Id password. After that, my phone has been acting up. I logged into my apple id on my phone using my new password. (I have an iphone 5c with ios 8). And ever since, I ahve not been able to receive iMessages using my phonenumber. I checked my settings, and it shows my phoneumber as a dimmed option for my iMessage, but won't let me choose it. At this point, I got fed u with not being sble to receive messaages (Since the majority of my contacts use imessage and don't have my email) so I restarted my phone. Now it is saying that I have no service and that my phonenumber is unknown in the phones app. I nee dto be able to use my phone regularly so please help me ASAP.

iPhone 5c, iOS 8

Posted on Mar 21, 2015 5:19 PM

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Answer 1

chuck_3rd

Community Specialist

Mar 24, 2015 8:22 AM in response to megan.wagner26

Hello ,

Thanks for using Apple Support Communities.

From your post I understand that your iPhone is displaying No Service. Because it is displaying No Service, you are unable to link your phone number. First, follow the directions below to resolve the issue of No Service appearing.

If you're in your carrier's coverage area

Follow these steps, testing after each.

Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.

Restart your device.

Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.

Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.

Update your iPhone to the latest version of iOS.

Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.

Contact your carrier to check for any network or account issues.

Restore your iPhone.

If you see No Service in the status bar of your iPhone or iPad - Apple Support

Take care,

Alex H.

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