Apple Event: May 7th at 7 am PT
On iPad: Cannot receive or send yahoo mail on account #3. This account works fine on my iPhone and two computers. Accounts #1 and #2 also work fine on the iPad in question.
Previous to Deleting Account and Adding it back we would simply receive "Updated Yesterday" or now "Updated Monday". Would not update Account #3. Again Accounts #1 and #2 work fine on problem iPad.
Any suggestions?
iPad, iOS 8.2
Hi Jerry,
Thank you for using Apple Support Communities.
I understand that you are having difficulties in sending or receiving email from one of your accounts. The following article provides troubleshooting for various issues with email.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Regards,
Jeff D.
Restatement of the problem:
There are 3 yahoo email accounts available on the iPad. Two of the accounts function as expected with no problems whatsoever. The problem with the one account is as follows:
When selecting the account from Mailboxes I see "Checking for Mail" at the bottom. I'm expecting to see "Updated Just Now" or "Updated 3 minutes ago" or something similar. However, "Updated Monday" appears and "No Mail" in the box where the folders would be listed. The No Mail only showed up after deleting the account and re-adding it. The account is good because this account works properly on my iPhone. The problem is restricted to the iPad. Are there any email settings set for a specific account as apposed to settings for all email accounts? The problem has to be something unique to this one account and only on the iPad.
RESOLUTION:
As a last effort I Deleted the account again. However, before adding back the account I powered down and restarted the iPad. I added the account and much to my amazement the selected folder (InBox) began to populated properly. Amazing!!!
A lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap your Yahoo account, then delete it.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter the following incoming mail server information:
Incoming Mail (IMAP) Server - Requires SSL
Server: imap.mail.yahoo.com
Port: 993
Requires SSL: Yes
Hostname is mail.yahoo.com.
Username is your full email address
Password is the same password used to access webmail.
Enter the following outgoing mail server information:
Outgoing Mail (SMTP) Server - Requires SSL
Server: smtp.mail.yahoo.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Username is your full email address
Password is the same password used to access webmail. It may have been entered for you.
Tap Next.
The iPhone will establish an SSL connection to your IMAP and SMTP servers.
That’s all!
Cannot Receive Yahoo Mail on One eMail Account
