Why does Mail app always open at the same email on iPad?

I have my full headers. Just read threw them seems like there's a bit more content there than usual.

Do you know where I can send them or would I have to create some kind of ticket and wait on hold while they wonder what I'm talking about for an hour?

They really do need a not helpful button. So many answers are like a copy paste of some help article the person asking the question has already referenced. Have you seen the Windows help suggestion though that says "Ask a friend"? It's like what in the what kind of people do you think I know..

Should be easier to create a bug report or something..I think there used to be a option in the Apple logo on Macs where anyone could just report something. What ever happened to Think Different?

Same problem here only I was assuming that the problem was with me, something that I was doing wrong. I can’t believe that apple‘s email app doesn’t work, they’ve been in the business for a while and email is something that they should be able to provide. This is my first Ipad and it is a disappointment. I wish that the app would open to a list of emails as it does on OS X

This issue is on my iPad only, I have force quite, removed account reset all settings, restored iPad As new, this issue will not go away, I’m on a iPad Pro using apple email. If it ever goes away Ill post what fixed it. SUPER annoying !!!!!!

I am using ios11.2.5 and same problem with me. Have tolerated for some considerable time as I just use my iPhone But this shouldn’t be acceptable For iPad users. Will keep a check on thread to see if any resolutions/fixes are introduced.

Does anyone think this is a hardware problem. If it was software it would have been fixed by now???? There are only 1118 clicks of people who have this problem out of millions of iPads. Maybe I have a defective I pad.

This same thing has been happening to me on my MacBook Air! If I go to sent messages, it brings me to some date far in the past and I have to scroll to the top. Then when I go back to my inbox, it does the same thing... starts me at a random place near the bottom of my inbox and I have to scroll back to the top again. Why??????? 😟

For iPad issue - Not sure if someone else has suggested or tried this already. You do not have to delete anything or lose anything;

a). Go to settings.

b). Select accounts and password.

c). Select AOL Mail.

d). Delete Account.

e). Select Add Account.

f). Add AOL Account (name,email, passwor), should be good-to- go after that.

I have not had any issues since doing that. Of course since I have said that, I am sure it will happen now, ha-ha-ha! Hopefully, Apple and AOL can work together to fully resolve this issue and send out notifications to all users rega the resolution.

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Re: Why does Mail app always open at the same email on iPad?

Hello BassPlaya,

It sou nds like your Mail app keeps opening the to the same email. I would start by quitting the Mail app:

iOS: Force an app to close

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.

When you have done that restart the device and test the issue again:

iOS: Turning off and on (restarting) and resetting

If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.

How to erase your iOS device and then set it up as a new device or restore it from backups

If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.

Thank you for using Apple Support Communities.

All the best,

Sterling

Dear all,

me and one friend of mine have the same issue; both of us have iPad Air 2 64Gb with iOS 9.1 (but this is appending since iOS 7).

on iPhone (5s 16 Gb , iOS 9.1) no problems .

I've already tried to make a full reset of the iPad; it worked, but after a one week, it happened again with a different mail,

Does somebody has some better hints

thanks

Thank you for your answer;

unfortunately it's not working; I'm used to flag some important email (using mac, iPad and iPhone) but every time I'm opening the mail app on iPad it appears always the same old mail ...

regards

(PS Happy New Year)

P P S:, I guess I found an easy solution; I simply delete the email it was always opening and now it seem to be that the iPad Mail app is working fine, displaying the latest email.