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Level 1

4 points

FaceTime not connecting in Dubai on non-UAE ipad

Hi all you ex-Pats in Dubai, in the last week Facetime appeared to stop connecting via Du and Apple FaceTime servers. This is even on FaceTime enabled non-UAE purchased iPhone and iPad.

just thought I would share a workaround to begin communicating with friends and family outside UAE again until Apple fix their servers.

Override the default time zone from Abu Dhabi to London or other non-Middle East country in time and date settings under general. Please note you still have to have icon in IOS or Mac OS on non-UAE enabled hardware ie device purchased outside UAE.

Happy communicating.....

iTunes Match-OTHER, Windows 7, iTunes (V 11.02.25)

Posted on Mar 26, 2015 11:14 PM

Best reply

Skydiver119

Level 9

53,405 points

Posted on Mar 27, 2015 4:34 AM

I was always under the impression that, in addition to disallowing the programs on devices sold in the country, they also don't exactly support the services on their internet systems.

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18 replies

Jul 1, 2015 7:51 AM in response to rccharles

Did anyone get this resolved? I use du home broadband and it was working fine also until about February then has been sporadic since then. It still works but maybe 20% of the time there is a successful connection. its a shame as it was easily the most reliable method for me to use to contact family.

ysksuraj

Level 1

0 points

Oct 21, 2015 11:11 PM in response to kiyobashi

did anyone find the solution for this issue.

I am frustrated of this ....when i call to my family in face time ..it is just ringing and shows "connecting ".. but finally fails.

Please help me with the solution ...i am using etisalat broadband connection.

One more interesting thing is that .....when i try to connect to my friend sitting in the next room under one wifi network ...it works perfectly.

but at the same moment if he is connected to the other network....it just sows connecting

please help in this as i miss my family very much

rccharles

Level 6

12,957 points

Oct 22, 2015 9:31 AM in response to ysksuraj

One more interesting thing is that .....when i try to connect to my friend sitting in the next room under one wifi network ...it works perfectly.

That implies that there is some filtering of the network traffic.

If you like experimenting, look at TOR.

https://www.torproject.org/

Maybe you could run your facetime traffic tarffic through:
https://www.torproject.org/docs/pluggable-transports.html.en

I'd suggest posting question on one of the TOR discussions.

FaceTime not connecting in Dubai on non-UAE ipad