Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
Why Have I been charged for something that apple never charged me for on today which is May 5,2020. I need my funds back into my account.
martez512 wrote:
Why Have I been charged for something that apple never charged me for on today which is May 5,2020. I need my funds back into my account.
Please read this post.
tt2
dear Apple
i would like to cancel my apple itunes and add store bill £ 0.99. please
I have been charged $26.98 on my account and have no idea why I'm being charged. I don't use iTunes and never have. Please contact me at *******. Thank you
Thelma A ******
<Personal Information Edited by Host>
I have some charges on my bank account would appreate if the charges that were taken from my account be returned asap one is for 32.91 on 12-5-2016,another one for 14.26 on 12-5-2016 .and i also noticed that they are trying to bill my account for another 14.26 .please return all my funds back to my account asap thank you to take care of asap as i did not give any permission for any charges to be taken out of my account Florence my phone number is **** please retune to my account asap thank you Florence
<Personal Information Edited by Host>
Try reading other replies (an.dor the forum's terms of use that you agreed to) before posting, if you had done so you would know that these are user-to-user forums, nobody on here can potentially refund you, and nobody on here is going to phone you (though as you've given your phone number for the world to see perhaps you will get phone calls) - I've asked the hosts to remove your phone number from your post. Previous replies tell you how to view an account's purchase history, and how to contact iTunes Support (assuming that the purchases are on your iTunes account)
Are discounting every month the value of 7.43 I do not know what it is and would like to claim my reimbursement of the debited amounts, I already contacted you twice over the phone and it did not work out the debits in my account.
Try reading posts before you post, if you had actually done so you would know that these are user-to-user forums (i.e. you are talking to fellow users), you have not contacted us 'over the phone'.
I do not know what it is
Try looking at your accounts purchase histories - if you don't know how to do that try reading previous replies.
To contact iTunes Support, there is a 'contact Apple' link at the bottom of every page on here
Have you looked at your account(s) purchase history via your computer's iTunes ? Do you have any auto-renewing subscriptions and/or pre-orders due ? Have you added or changed payment or address details on an account and it's just a temporary store holding charge ?
Have you done as instructed ? You've checked all of your accounts and if applicable family members purchase histories ? Checked subscriptions and pre-orders on all accounts ? Did you find anything ? If not have you contacted the card issuer ?
I'm not a con. If it's something I did I no sure what this charge is for. I just looked at my account this morning as I do on a daily basis and saw it just take a look and tell me what the charge is for please
Why would you think that fellow users on these user-to-user forums would know what you've subscribed to ? Have you looked at your accounts purchase history ? Instructions on how to do so have been posted multiple times, including on my post immediately above yours
If you read the post immediately above the one that you replied you will find a link with instructions on how to view / manage / cancel auto-renewing subscriptions, and the post after the one you replied to has a link with instructions on how to view an account's purchase history
I want that back and I want a reason why you took it
No, I haven't taken any money from you, you already know that I'm just a fellow user, that these are user-to-user forums, and tht you're not talking to iTunes Support nor Apple. If you don't know what it's for try looking at your accounts (and if applicable family members) purchase histories (f you don't know how read previous replies) ; if it shows but you didn't do it (and nor did anybody who has access to the account) change the account's password and contact iTunes Support (if you don't know read previous replies) ; if it doesn't show and it's not a temporary store holding charge contact the card issuer
What about it ? I assume that you've looked at your account's purchase history to see what it's for ? And if you don't recognise it (and if nobody else who has access to the account / your computer/devices did it), changed the account's password and contacted iTunes Support ?
apl* iTunes.com/bill on bank statement
