apl* iTunes.com/bill on bank statement

Hey!

On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.

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Posted on Mar 27, 2015 11:12 AM

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Posted on Dec 1, 2017 11:32 AM

This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:



Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.


See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.


If you cannot identify the payment then perhaps you are looking at a phishing email.


If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.



tt2

2,880 replies

Aug 10, 2017 5:51 PM in response to KiltedTim

Hello Sir

As per the before and recent transaction of apple play store we dint subscribe to any off the play store application so kindly request you to stop my credit transaction using the Apple Store.as the bank has told us to leave you guys a message regarding the transaction happened and I hope you will take care of the transaction and refund the money as this is fraud transaction please we request you to follow up the case and make a decision

Aug 30, 2017 6:40 AM in response to linafrompark city

Obviously nobody on here will know why you have a charge. If you haven't already done so look at your iTunes account's purchase history, and the purchase history of any other account linked to the card. If you find it and don't recognise the charge change the account's password if you haven't already done so, and contact iTunes Support. If you don't find it and if it's not a temporary store holding charge contact the card issuer

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apl* iTunes.com/bill on bank statement

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