Hey!
On my card statement - ITUNES.COM/BILL 12.99 at 11th February, 11th March. I have no idea what it means and how I can cancel it. Please help.
[Re-Titled by Host]
This is a user to user support forum. You're not addressing Apple here. Please read and act on the following:
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions. If you are the organizer of a family share check for purchases by other members. In principle all sales are final, however you can potentially request a refund for an unintended purchase or a product that isn't as advertised.
See also If you see an unfamiliar iTunes Store or App Store charge on your bank, credit card, or debit statement - Apple Support and About payment card authorization holds in the iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
tt2
We can't fix it, you have to as message is telling you to do and contact iTunes Support : http://www.apple.com/support/itunes/ww
We won't know, we are fellow users. Look at the purchase histories and subscription sections of all iTunes account's linked to the card.
Look at your purchase history, and if you can't see where it went contact iTunes Support
To see your purchase history follow the instructions in this link: See your purchase history in the App Store or iTunes Store - Apple Support
GB
This is a user to user support forum. No one here can organize a refund for you. Contact iTunes - Official Apple Support and ask for assistance.
tt2
If you haven't already done so look at the purchase histories of all iTunes accounts linked to the card (if you don't know how to view your purchase history read previous replies on this thread).
See View, change, or cancel your subscriptions - Apple Support. Cancel it at least 24-hours before it is next due to renew automatically.
tt2
Try contacting iTunes Support and see what they say : http://www.apple.com/support/itunes/ww
Contact iTunes - Official Apple Support. This is a user to user support forum, no one here can take action on your behalf.
tt2
Look at your purchase history : See your purchase history in the App Store or iTunes Store - Apple Support
You will have to do this yourself
To manage subscriptions and turn off Automatic Renewal, follow the instructions here:
We don’t know. This is a user forum, not Apple responding
All charges are emailed to your Apple ID Account email, look for the receipts there
apl* iTunes.com/bill on bank statement
